Akash Alex Zachariah
Business Analyst || Product Owner
Trivandrum
Summary
Experienced Business Analyst with expertise in Business Analysis, Requirement Elicitation, Stakeholder Management, Fit & Gap Analysis, Agile Implementations, Project Delivery, and Functional Testing. Proficient in leading client workshops and conducting user training sessions. Broad industry experience across Technology Consulting, Automotive (Connected Cars), and Airline Cargo sectors.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Lead Consultant - Business Analysis
EY
Trivandrum
Aug 202 - Current
- Currently working as Lead Consultant, Business Analysis for various data projects under EY GDS, Technology Consulting.
- Product Owner for multiple data and analytics tracks (BI/Reporting, Data Platform, Data Quality) for large-scale digital transformation for a leading cruise company. Working towards enhancing the reservation system and create an advanced analytics platform, harmonizing data across three sub-brands for unified reporting and building over 2000 reports.
- Worked with the business to identify potential GenAI use cases for the data platform team.
- Business Analyst for an Internal audit quality reporting and workflow tool used by the US Assurance practice. Created various workflows in Power Platform to automate business processes.
- Business Analyst for the reporting and analytics team for a major digital transformation initiative for the Ministry of Human Resources and Emiratization. Assessed and redesigned existing dashboards, reports, and transactional receipts to align with the revamped CRM model.
Business Analyst II
NISSAN DIGITAL
Trivandrum
03.2020 - 08.2021
- Supported multiple initiatives within Nissan Digital's Connected Cars and Mobility division.
- Developed a Telematics Subscription Management system for a new Nissan vehicle, reducing reliance on external systems through an in-house orchestration component.
- Collaborated with cross-functional teams to gather requirements for a telematics subscription system.
- Conducted Vendor Evaluations and Fit-Gap Analysis to align solutions with business needs.
- Documented Product Backlog with the Product Owner, outlining assumptions and dependencies.
- Facilitated Sprint Planning and Grooming sessions to ensure clarity and focus in Sprint deliverables.
- Influenced UI/UX design for both internal and customer-facing portals to enhance user experience.
- Acted as a functional consultant within the Connected Vehicle Data Platform (Gamma) at Nissan.
- Partnered with Data Engineering teams to standardize connected car data for B2C and B2B use.
- Gained proficiency in AWS through exposure to AWS-native application development.
- Supported Opex calculations for AWS workloads to optimize cloud resource utilization.
Senior Business Analyst
IBS Software Services
Trivandrum
01.2019 - 03.2020
- Worked as a Senior Business Analyst in IBS’s Air Cargo line of business.
- Collaborated closely with the Product Owner, developers, and testers to ensure product alignment with requirements.
- Documented requirements extensively with clarity.
- Coordinated with UI/UX teams to create wireframes and address user experience issues.
- Served as the face of the sprint/development team, coordinating discussions with business teams.
- Conducted Fit and Gap Analysis.
- Maintained the product backlog.
- Participated and contributed to sprint planning and work estimation.
- Conducted acceptance testing of completed user stories.
Multiple
EY GDS
Trivandrum
02.201 - 12.201
- Business Analysis Support for Modern Workplace.
- Junior Project Manager for vNext Exchange Migration.
- Junior Infrastructure Project Manager for a Tax Application.
- Associate Support Engineer at Infrastructure Stability Management - Event Monitoring at EY.
Education
Post Graduate Program in Business Analytics and Business Intelligence - Analytics
Great Lakes Institute of Management
Bengaluru 06.2016 - 06.2017
Bachelor of Technology -
Cochin University Of Science And Technology
Kollam 04.2008 - 04.2012
Skills
Certification
Certified Scrum Product Owner (CSPO), 03/2024, 03/2024
Timeline
Microsoft AI 900
07-2024
Business Analyst II
NISSAN DIGITAL
03.2020 - 08.2021
Senior Business Analyst
IBS Software Services
01.2019 - 03.2020
Post Graduate Program in Business Analytics and Business Intelligence - Analytics
Great Lakes Institute of Management
06.2016 - 06.2017
Bachelor of Technology -
Cochin University Of Science And Technology
04.2008 - 04.2012
Lead Consultant - Business Analysis
EY
Aug 202 - Current
Multiple
EY GDS
02.201 - 12.201
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