AKASH BABU
Bengaluru
Summary
Results-driven Senior Analyst with extensive experience at Diageo, specializing in SAP S4/HANA and master data governance. Successfully streamlined supplier onboarding processes, enhancing data reliability and achieving SLA targets. Proficient in Coupa and Salesforce, with strong collaboration skills to resolve operational challenges and drive efficiency.
Overview
6
6
years of professional experience
Work History
Senior Analyst - Master Data Experience
Diageo
10.2023 - Current
- Acted as a system integration tester for MDG (Master Data Governance) and SAP S4/HANA applications, identifying and resolving critical defects during supplier creation and amendment processes under the global project Voyager.
- Served as a system integration tester for MDG (Master Data Governance) and SAP S4/HANA applications, identifying and resolving critical defects during supplier creation and amendment processes under global project Voyager.
- Consolidated all requests handled by the team, including supplier creations, amendments, and queries from Onetrust, Coupa, and Salesforce, to derive key KPI metrics and update the KPI dashboard for leadership visibility.
- Participated in Zoom Ring 1, Ring 2, and Ring 3 testing for Diageo to evaluate feature compatibility. - Tested key features implementation based on scripts and blueprints shared to understand the compatibility of Zoom's features that would work well with Diageo's compliance.
- Tested ticket generation and workflow of the salesforce supplier service hub chat bot for common queries.
Process Analyst - Master Data Experience
Diageo
06.2022 - 09.2023
- Ensured Diageo compliance checks by conducting pre and post validation requisites before onboarding suppliers into Master Data.
- Streamlined onboarding of mass suppliers by linking accounts in Coupa, Onetrust, and SAP systems, improving reverse integration and user experience.
- Collaborated with the Head of Procurement and Proc-ops teams to identify operational challenges and implement process simplifications for the APAC market through regular monthly meetings.
- Coordinated with English and Non-English-speaking suppliers to resolve queries and optimize onboarding process, achieving SLA targets and reducing onboarding cycle time.
- Proactively monitored and resolved data inconsistency and data sync issues within the interface systems of Coupa & SAP which increased data reliability and completeness.
Contractor - Master Data Experience
Diageo - Pro Unlimited
07.2021 - 05.2022
- Validated master data accuracy and reliability, enabling seamless payment processing and purchase order management.
- Coordinated the creation, extension, and amendments of supplier master records in the SAP ECC production system to maintain up-to-date supplier data.
- Conducted KYBP checks and assessments for farmer vendors in Africa to ensure compliance with business partner standards.
Contractor - RTM Customer Master Data
Diageo - Pro Unlimited
03.2021 - 06.2021
- Created and maintained customer master records in SAP DEP ECC using the NewGen application to streamline record management.
- Assisted with Delhi's RTM (Route to Market) project, facilitating the onboarding process for mass customers.
- Conducted KYBP (Know Your Business Partner) checks to ensure compliance for onboarding customers in the Diageo India market.
Education
B. Com - Statistics
The Oxford College of Business Management
05-2019
PUC - Commerce Statistics
St. Francis PU College
05-2016
Skills
- SAP ECC and S/4HANA
- Coupa administration
- Master data governance
- System integration testing
- KPI reporting
- Microsoft Office applications
AWARDS
Black label Award - for Project Voyager support, Stakeholder Management Award - for influencing business decisions and supporting on business-critical activities.
Timeline
Senior Analyst - Master Data Experience
Diageo
10.2023 - Current
Process Analyst - Master Data Experience
Diageo
06.2022 - 09.2023
Contractor - Master Data Experience
Diageo - Pro Unlimited
07.2021 - 05.2022
Contractor - RTM Customer Master Data
Diageo - Pro Unlimited
03.2021 - 06.2021
B. Com - Statistics
The Oxford College of Business Management
PUC - Commerce Statistics
St. Francis PU College