Akash Bhatia
New Delhi
Summary
Site Reliability Engineer / DevOps Engineer with 6+ years of experience building, operating, and scaling reliable systems on AWS and Kubernetes. Expert in observability (Datadog, Prometheus, Grafana), incident response, performance tuning, and Infrastructure-as-Code with Terraform. Delivered multiple zero-downtime migrations (Redis.io, CloudAMQP) and engineered DR for EKS to uphold strict SLAs and improve MTTA/MTTR.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Site Reliability Engineer / DevOps Engineer
Monotype Imaging
10.2021 - Current
- Owned reliability for multiple high-traffic websites; defined SLAs/SLOs and implemented proactive, signal-rich alerting for 24×7 availability.
- Designed DR architecture for EKS and surrounding services; authored runbooks and led periodic recovery drills.
- Built and maintained Terraform modules to provision and scale AWS resources (EC2, EBS, EFS, ALB/ELB, API Gateway, CloudWatch, VPC).
- Established end-to-end observability with Datadog, Site24x7, Prometheus, Grafana, and VictorOps; reduced noise and improved time-to-detect.
- Led and mentored an 8-member L1 team; guided RCA creation and drove actions that improved MTTA and MTTR.
- Investigated high-latency using APM; collaborated with developers on code-level fixes across microservices to improve throughput and p95/p99 latency.
- Worked on creating an Internal Developer Portal to improve operational excellence, streamline workflows, and enhance developer productivity.
- Developed centralized Grafana & Prometheus for pre-prod monitoring, reducing SaaS costs by replacing Datadog for non-prod environments.
- Regularly contributed in architectural reviews from project inception, ensuring scalability, cost-efficiency, reliability, and high performance.
- Leveraged AI-powered anomaly detection in observability platforms (Datadog, Prometheus) to proactively identify performance degradation before it impacted users.
- Implemented AI-assisted log analysis for OpenSearch to accelerate root cause identification and reduce MTTR.
- Partnered with QA, leveraging RUM insights to reproduce and resolve user-impacting issues; improved customer experience and stability.
Infrastructure Engineer
Publicis Sapient (Sapient Consulting Pvt. Ltd.)
05.2019 - 10.2021
- Managed infrastructure on AWS and VMware; automated provisioning and patching with Ansible.
- Hands-on experience with Cloud DevOps tools: EC2, EBS, ALB/ELB, CloudWatch, GitHub, and Jenkins for CI/CD.
- Set up monitoring/alerting for infra and apps; ensured accurate signals and timely escalations.
- Worked with Apache, Nginx, and Tomcat; supported application teams and reduced manual toil via scripting.
- Performed DR testing with Veeam; executed repository and server migrations (Bitbucket, vCenter).
Education
B.Tech - Electronics & Communication
MDU
CBSE - undefined
VV DAV Public School
Skills
Cloud: AWS (EC2, EBS, EFS, ALB/ELB, S3, Route 53, VPC, CloudWatch, API Gateway, ElastiCache), CloudAMQP
IaC & CI/CD: Terraform, Ansible, Jenkins, Git, GitHub, Bitbucket
Containers & Orchestration: Docker, Kubernetes (EKS)
Observability: Datadog, Prometheus, Grafana, Site24x7, New Relic, Kibana, VictorOps (Splunk On-Call)
Certification
CCNA – CISCO (CSC013287370)
Accomplishments
- Migrated AWS ElastiCache to Redis.io for production with zero downtime via phased cutover, connection draining, and compatibility validation.
- Re-platformed RabbitMQ to managed CloudAMQP with zero downtime using Shovel for traffic bridging and data sync.
- Engineered and tested Disaster Recovery for EKS and critical dependencies; documented runbooks and executed failover drills.
- Collaboratively drove AWS cost optimization initiatives with cross-functional teams, achieving approximately $1.2 million in annual savings.
- Built comprehensive Node.js health checks covering DB, cache, queue, and downstream APIs to improve early fault detection and reliability.
Timeline
Site Reliability Engineer / DevOps Engineer
Monotype Imaging
10.2021 - Current
Infrastructure Engineer
Publicis Sapient (Sapient Consulting Pvt. Ltd.)
05.2019 - 10.2021
CBSE - undefined
VV DAV Public School
B.Tech - Electronics & Communication
MDU