AKASH BISHT
Portuguese Language Specialist
New Delhi
Summary
Dynamic Senior Advisor at Concentrix with a proven track record in enhancing user experience through ethical judgment and strategic decision-making. Achieved significant improvements in site quality by effectively managing content and collaborating with cross-functional teams. Skilled in content management and responsive to new challenges, ensuring compliance and fostering a safer online community. Adaptable and resourceful individual with positive, upbeat attitude and strong ability to navigate complex environments. Possesses in-depth understanding of strategic planning and policy analysis, combined with proficiency in stakeholder engagement and data-driven decision-making. Capable of driving impactful solutions and fostering organizational growth.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Senior Advisor
Concentrix
Gurugram
06.2023 - Current
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content
- Maintained a high level of accuracy in identifying and flogging prohibited materials, resulting in improved site quality
- Reduced response time for content review, ensuring a safer online environment for users
- Collaborated with cross-functional teams to develop comprehensive content guidelines and policies
- Improved internal communication by providing constructive feedback on content moderation tools and systems to the development team
- Ensured a consistent application of moderation standards across all categories, reducing discrepancies in enforcement actions taken against violators
- Prevented potential legal issues by enforcing compliance with local regulations and company policies related to user-generated content
Education
Higher Secondary Certificate -
DAV Public School
New DelhiBachelors - Commerce
Delhi University
New Delhi 08.2018 - 08.2021
Skills
- Global Awareness
- Content management
- Ethical judgment
- Skilled in Prioritizing Tasks
- Responsive to New Challenges
- Analytical Thinking
- Cross-Functional Team Engagement
- Strategic Decision-Making
Timeline
Senior Advisor
Concentrix
06.2023 - Current
Bachelors - Commerce
Delhi University
08.2018 - 08.2021
Higher Secondary Certificate -
DAV Public School
Similar Profiles
Mohammad Rehan Nizamuddin SayedMohammad Rehan Nizamuddin Sayed
Customer Service Advisor at ConcentrixCustomer Service Advisor at Concentrix
Surbhi SinghSurbhi Singh
Senior Customer Service Representative at ConcentrixSenior Customer Service Representative at Concentrix
Jose MartinezJose Martinez
Team Leader at ConcentrixTeam Leader at Concentrix