Akash Bodak
Team Leader
Howrah
Summary
Accomplished Team Leader with a proven track record at Delivering Dreamz, enhancing team productivity and individual performance through effective coaching and process optimization. Skilled in technical support and fostering excellent communication, I excel in problem-solving and collaboration, achieving significant improvements in team dynamics and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Team Leader
Delivering Dreamz
08.2021 - 01.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Supervisor of Operations
Knostics Infodel Pvt Ltd
10.2019 - 07.2021
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Education
- Intermediate 2016 to 2018
W.B.C.H.S.E., Kolkata
Successfully Completed Intermediate at
W.B.C.H.S.E. with 50%
marks with specialization in Commerce.
- Matriculation 2015 to 2016
W.B.C.H.S.E., Kolkata
Successfully Completed Matric at
W.B.B.S.E., Kolkata with 46%
marks.
Skills
Cash Handling
Timeline
Team Leader - Delivering Dreamz
08.2021 - 01.2025
Supervisor of Operations - Knostics Infodel Pvt Ltd
10.2019 - 07.2021
Howrah Vivekananda Institution - ,
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