Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Akash Chilwal

Ghaziabad

Summary

Dynamic Sales Associate with proven success at Zudio, leveraging exceptional communication and customer service skills to drive sales and enhance customer satisfaction. Expert in point of sale systems, consistently achieving sales goals through effective upselling strategies. Passionate about creating positive shopping experiences and adapting to customer needs for optimal results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Zudio
Ghaziabad
11.2023 - Current
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Processed credit card transactions quickly and securely.
  • Adhered to company initiatives and achieved established goals.
  • Recommended, selected and located merchandise based on customer desires.
  • Bagged or packaged purchases
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Data Entry Operator

Ganesh construction (IGL Contrator)
Ghaziabad
12.2021 - 11.2022
  • Organized and filed data in appropriate locations for easy access to essential information.
  • Prepared source data by compiling necessary documents, files and information at start of each new project.
  • Identified, corrected, and reported data entry errors.
  • Organized paper documents into digital filing system for easy access.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Compiled data from source documents prior to data entry.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Performed basic administrative duties such as filing, copying, scanning.
  • Emailed completed documents to supervisors and co-workers to confirm accuracy.
  • Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.

Education

High School Diploma -

Nios
Ghaziabad

BBARIL (BBA in Retail)

IGNOU
Delhi

Skills

  • Communication skills
  • Time management
  • Point of sale systems (innoviti and pine lab)
  • Customer service
  • Upselling and cross selling
  • Retail loss prevention (shoplifting)
  • Listening skills

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Accomplishments

  • Got ('Star of the store) award that happens every quarter.

Certification

  • Advanced Excel

Affiliations

  • Running

References

References available upon request.

Timeline

Sales Associate

Zudio
11.2023 - Current

Data Entry Operator

Ganesh construction (IGL Contrator)
12.2021 - 11.2022

High School Diploma -

Nios

BBARIL (BBA in Retail)

IGNOU

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Akash Chilwal