Akash Pradeep Deshpande

I began my career as a Business Analyst, even contributing an article to BA Times. Over the past 10 years, I’ve built experience across U.S. healthcare, finance and insurance, and marketing technology. Along the way, I’ve worn multiple hats — as a Product Owner, conceptualizing and enhancing product ideas, and as a Project Manager, delivering end‑to‑end initiatives for clients and internal products.

I thrive on understanding how business models and their interdependencies operate, and I enjoy translating that knowledge into impactful product/custom solutions. Known as a dedicated team leader and collaborator, I bring strong analysis skills, stakeholder management expertise, and a passion for building solutions that create real value.

LinkedIn Profile - https://www.linkedin.com/in/akash-deshpande

Standard Product Enhancements & Custom Solution Development – JHHP and BCBS AZ Clients, CitiusTech

• Supported and delivered product enhancements and custom solutions for payer clients Johns Hopkins Health Plans (JHHP) and Blue Cross Blue Shield Arizona (BCBS AZ).
• Collaborated with stakeholders to gather requirements and translate them into scalable product features aligned with VBC program needs.
• Partnered with engineering and QA teams to ensure smooth delivery of enhancements, integrations, and client‑specific workflows.
• Managed scope, timelines, and change requests while ensuring compliance with healthcare regulations and payer standards.
• Contributed to improving product usability and client satisfaction through tailored solutions and continuous enhancements.

UPMC, HCSC, and CBC Client Deliveries – Simplify Healthcare

• Delivered end‑to‑end implementations of UPMC’s commercial plan management in e‑Benefit Sync and HCSC’s Medicare plan management in e‑Medicare Sync, ensuring rapid go‑to‑market under tight timelines.
• Led delivery of a tailored solution for CBC’s new module, managing scope, change requests, and client expectations through regular requirement elicitation sessions.
• Directed integration of Salesforce with e‑Benefit Sync for UPMC, enabling customized use cases.
• Functionally led a cross‑tribe of BAs, QAs, and Developers to deliver custom reporting and successful migration of 1,000+ plans.
• Created and tracked milestone plans across Scrum ceremonies, ensuring high‑quality delivery.
• Collaborated across internal and client teams, enabling informed decision‑making and effective stakeholder engagement.
• Received internal award for Best Implementation for the HCSC project.

Pocket Insurance – Bajaj Finserv

• Spearheaded MVP delivery of India’s first “Pocket Insurance” product within 3 months, enabling a new business model for digital insurance.
• Implemented Billdesk integration for online payments on BFL’s website, collaborating with vendors and insurance partners.
• Integrated Oracle Responsys for near real‑time SMS/email notifications post‑payment, and partnered with Paytm, GPay, PhonePe, and Cashfree to boost visibility and streamline payments.
• Automated manual processes using Automation Anywhere bots, improving campaign management and operational efficiency.
• Built an in‑house no‑code mobile app on Glide to provide quick product information to business units.
• Managed project milestones, dependencies, risks, and reporting, while preparing presentations for directors and senior leadership.

Employee Onboarding Platform – Epicomm Technologies

• Conceptualized and designed an in‑house onboarding application to automate employee onboarding.
• Created use cases, swim‑lane diagrams, wireframes (Balsamiq), and prototypes (Axure), collaborating closely with design and development teams.
• Defined project scope and success criteria aligned with business objectives.

Proven SEO – Century Soft Pvt. Ltd.

• Partnered with senior management to conceptualize a platform leveraging influencer marketing for onboarding and engagement.
• Collaborated with the digital marketing team to align requirements with ROI expectations.
• Designed functional flows, supported business development efforts, and created presentations to convey use cases and platform functionality.
• Organized and maintained project documentation while gaining hands‑on exposure to digital marketing concepts.

• Best Project Implementation and Client Delivery Team, Simplify Healthcare
• Kudos Award, Bajaj Finserv, Successfully delivered Pocket Insurance project.
• HEROES Award, Bajaj Finserv, Conceptualized and delivered various critical initiatives and impactful deliveries for Pocket Insurance business.
• SUPER HEROES Award, Bajaj Finserv, Delivered customized payment solutions to business team through Cashfree and Paytm.

• Participated in All India young T 20 cricket tournament at Indore in 2009.
• NCC C Certificate holder from 3 MAH ENGR COY.
• Received medal at ATC (Annual Training Camp) for demonstrating leadership and Organizational skills.
• Active member of PRAHAR SAMAJ JAGRUTI SANSTHAN.

Dear reviewer, I hereby declare that all the above mentioned information is true and to the best of my knowledge.

- Akash Pradeep Deshpande                                                                                   Date: