Seasoned leader with over 17 years of expertise driving Programs and Products to success. Specializes in crafting and scaling initiatives that consistently surpass organizational goals.
Key Highlights:
Portfolio Manager | Strategic Program Management | Transformation Initiatives :
Led multiple high-impact programs for Nokia, including:
End of Service Life (EOSL) Program: Orchestrated end-to-end planning and execution for application and hardware upgrades to remediate vulnerabilities. Managed solution proposals, resource allocation, Budget & Forecast, and daily governance. Mitigated
risks and tracked status diligently.
Application Transformation Program: Spearheaded the transformation of legacy applications, categorizing severity and data to optimize functionality and performance.
Application Rationalization Program: Oversaw the rationalization of disparate HR systems into a cohesive Global HR system, streamlining processes and enhancing efficiency.
Cloud Migrations & DC exits: Successfully migrated legacy applications to Azure/GCP platforms, ensuring seamless transition and improved scalability.
• Worked closely with Account sales team to submit and win RFP's & RFQ's, positioning HCL as a Top vendor among other IT Service providers
• Developed and executed comprehensive program management strategies, ensuring alignment with organizational goals & objectives
• Oversaw the entire program lifecycle, from initiation to closure, ensuring the delivery of high-quality outcomes within scope, schedule & budget
• Led cross-functional teams, fostering collaboration and creating a shared vision to drive program success
• Effectively managed program resources, including budgets & forecast, personnel, and vendor relationships, optimizing resource allocation to maximize program efficiency
• Implemented robust governance structures, establishing clear roles, responsibilities, and decision-making processes across program teams
• Developed and maintained strong stakeholder relationships, collaborating closely with executives, business leaders, and project sponsors to align programs with strategic priorities
• Implemented rigorous risk management practices, identifying and mitigating program risks to ensure successful outcomes
• Stayed abreast of emerging trends and advancements in program management, incorporating innovative approaches
BI Product Lead | Enterprise Reporting Consolidation | Product Management & Governance
• Led the enhancement and lifecycle management of the Spotfire Dashboard product, utilizing Agile methodology to track progress, prioritize features, and overcome daily hurdles.
• Implemented Agile ceremonies such as daily stand-ups, sprint planning, and sprint reviews to ensure alignment with business objectives and user requirements.
• Collaborated closely with stakeholders to gather and prioritize new feature requests, tracking them in the product backlog and aligning them with quarterly releases.
• Implemented strategic product pricing and monetization strategies for the Spotfire Dashboard, ensuring maximum value delivery to stakeholders while optimizing revenue streams.
• Spearheaded the implementation of enterprise BI and analytics solutions, leveraging Agile principles to iterate quickly and adapt to changing business needs.
• Advocated for centralized reporting to streamline processes and reduce BI license costs, optimizing resource utilization and enhancing data accessibility for stakeholders.
• Successfully managed offshore vendors, including ContinueServe, ensuring seamless integration of BI enhancements and timely delivery of solutions to meet business requirements.
• Conducted stakeholder management activities to gather reporting and analytics requirements for the North America region, fostering strong relationships and ensuring alignment with business goals.
• Implemented weekly and monthly governance processes for running projects, providing transparency, accountability, and effective progress tracking in Agile sprints.
Lead Analyst for PLM & LAM Products
Catalyst Product Launch Management (PLM) & Catalyst Labelling Asset Management (LAM) projects.
Strategic Responsibilities: Leading ceremonies like,
Quarterly business review – To discuss and present the Quarterly success, risks and concerns. Tallying the organization OKRs with individual work stream OKRs.
Key measures and actions – Presenting specific use cases with supporting data from enterprise/Loyalty programs.
o Identifying guest churn o Tallying Net promoter Score (NPS) o Studying guest behavior
Telling a story using data Responsible for Seamless product reporting from new product line planning to go-live.
Planned and managed product alignment with business reporting goals.
Accountable for Customer Clinical Trail survey, empathy & feedback reporting dashboards to improve the products quality
Financial budgetary planning & approvals for new
Product features reporting
Daily Activities: Handling Scrum ceremonies Priority finalization for a quarter and a sprint after co-ordinating with multiple stake holders Leading Sprint planning, stand-ups, sprint retros
Track the Dashboards for daily data based business support.
Performance check of segmented campaigns and personalized offers
Supporting business teams with meaningful metrics for any new initiatives