Summary
Work History
Education
Skills
Personal Information
Languages
Languages
Timeline
Generic
Aman Silswal

Aman Silswal

New Delhi

Summary

To Pursue a highly regarding career seeking for a job in challenging and my skills and knowledge, Efficiently for organizational growth to work hard with full determination and dedication to achieve organizational as well as personal goals. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Work History

Customer Service Representative

Teleperformance
Gurugram
03.2024 - 07.2024
  • Resolved customer complaints promptly and efficiently.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Developed positive relationships with customers through friendly interactions.
  • Provided accurate information about products and services to customers.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

Bachelor of Arts - B.A

Delhi University
06-2023

Intermediate - 12th Passed

CBSE BOARD
06-2021

High School Diploma -

CBSE BOARD
06-2019

Skills

  • Call Management
  • Inbound and Outbound Calling
  • Complaint resolution
  • Customer Service
  • Customer Education
  • Customer Relations
  • Active Listening

Personal Information

  • Father's Name: Late Bhagchand
  • Date of Birth: 09/11/05
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

Hindi and English

Languages

Hindi
First Language
English
Beginner (A1)
A1

Timeline

Customer Service Representative

Teleperformance
03.2024 - 07.2024

Bachelor of Arts - B.A

Delhi University

Intermediate - 12th Passed

CBSE BOARD

High School Diploma -

CBSE BOARD
Aman Silswal