AKASH GUPTA

• Key Account Management: Manage top-tier client accounts, including Fortune 500 companies, delivering tailored promotional and corporate gifting solutions aligned with brand and campaign goals.
• End-to-End Project Ownership: Lead full-cycle project execution — from quoting and product selection to mockups, order processing, and final delivery — ensuring high-quality, on-time outcomes.
• Client Communication Lead: Act as the primary point of contact for clients, handling end-to-end communication, project updates, and expectation management.
• Global Vendor Collaboration: Collaborate with vendors across the US, UK, EU, and Canada to source trending products, negotiate pricing, and meet production deadlines.
• Webstore Development & Fulfillment: Work closely with internal teams — Sales, Creative, Warehouse, and Web Development — to build and maintain client-specific eCommerce webstores, manage inventory, and ensure accurate order fulfillment.
• Creative Quoting & Presentation: Create engaging quotes and presentations featuring thoughtfully curated, on-brand product ideas that support marketing and event objectives.
• Decoration & Manufacturing Expertise: Leverage in-depth knowledge of decoration methods (e.g., screen printing, embroidery, laser engraving) and manufacturing processes to guide strategic decisions.
• Process Support & Documentation: Maintain organized records of quotes, purchase orders, and proofs while supporting Account Executives with client communication and operational requests.

Direct-to-Consumer E-commerce Apparel Brand

• E-commerce Store Development: Built and launched a fully customized Shopify store, including theme selection, custom layouts, and mobile optimization.
• Full-Stack Operations Management: Oversaw all frontend and backend operations — from website maintenance to inventory tracking and customer experience.
• Product Design & Fulfillment: Designed original apparel graphics and handled in-house screen printing, creating end-to-end product workflows from concept to fulfillment.
• Vendor & Supply Chain Coordination: Collaborated with multiple vendors to source high-quality blank apparel and printing materials while managing order consistency and timelines.
• Logistics & Delivery Oversight: Handled shipping operations, including partnerships with local delivery services, tracking, returns, and reverse logistics.