Akash Jaju

• Client : Europe Pharma Company
  1. Responsible AI (RAI) Advisor for a pharma client, evaluating AI governance tools such as ServiceNow, OneTrust, Watsonx.governance, and Microsoft Purview, analyzing key features, regulatory compliance, and risk mitigation strategies, and providing data-driven recommendations.
  2. Contributed to AI governance architecture refinement, presenting an enhanced framework to leadership, which was subsequently proposed and adopted by the client.
  Client : Europe Telecom Company
  1. Leading GenAI deployment for a telecom client, implementing AI-driven ticket assignment automation using historical data and developing workflow automation to resolve recurring issues, achieving 50%+ time savings. Engaged with multiple support teams to analyze manual ticket-handling processes and designed Generative AI use cases to streamline operations using GenAI tools.

1. Lead an AI team in developing intelligent search and recommendation systems using Azure Cognitive Search, enhancing user experience across multiple applications.
2. Successfully implemented trending search and word cloud features for an internal application, leveraging historical data to improve search relevance.
3. Completed Proof of Concept (PoC) on Semantic Search across two applications using Transformers, improving search accuracy and contextual understanding.
4. Lead a Machine Learning Engineering team in developing a Scrubbing Tool using Azure AI Language and Azure Custom Image Services, achieving 70%-80% accuracy in detecting and removing PII from Word and PowerPoint files, reducing manual scrubbing time by 60%.
5. Functional Lead for three Generative AI use cases, utilizing OpenAI ChatGPT 3.5, ChatGPT 4.0, and Gemini, designing 100+ prompts for automating SAP document creation (BRD to FD, FD to TD) after ingesting 20,000+ documents from 19 industries, achieving 60%-65% time savings.
6. Developed OpenAI ChatGPT 3.5 Turbo-based prompt to generate JSON from Excel uploads for SAP Datasphere, automating table and view creation, reducing manual efforts by 70%, and successfully demonstrating the solution to Accenture Leadership.
7. Designed JSON-based prompts in OpenAI ChatGPT 4.0 for SAP Joule, enabling automated table creation from requirement documents, cutting manual effort by 50%.
8. Tested and validated end-to-end Generative AI use cases before deployment to higher environments, ensuring robustness and accuracy.

1. Lead business analysis for a project developing a centralized database integrating 10+ applications via POST and GET APIs, ensuring standardized, synchronized, and duplicate-free common data while eliminating app-to-app dependencies.
2. Conducted comprehensive requirement gathering, analyzed existing application architectures and database structures, and designed entity-attribute mappings to support standardized and centralized objectives.
3. Successfully integrated 15+ applications and designed 20+ entities to establish a unified Data Universe, reducing database maintenance costs and resource consumption, achieving 20%-40% cost savings while enabling real-time data access.
4. Optimized team productivity by streamlining workflows, implementing process improvements, and introducing time-saving strategies.
5. Served as Scrum Master, leveraging Azure DevOps to manage sprints, prioritize development tasks, and resolve impediments, ensuring seamless project execution.
6. Mentored junior analysts, fostering skill development and enhancing overall team performance.
Conducted workshops on Machine Learning and Python, covering exploratory data analysis (EDA), data preprocessing, and key ML algorithms to upskill team members.
7. Managed resource allocation and budgeting in collaboration with leadership, ensuring efficient utilization and meeting quarterly goals.
8. Engaged stakeholders by addressing concerns through well-structured entity designs and API frameworks.
9. Secured recognition for AI/ML innovation, with two ideas shortlisted in the top 1% (pre-finale round) and successfully prototyped for further development.

1. Gained expertise in PMO tools and templates, Accelerated SAP methodology, and live SAP implementation processes within Apps NA SAP BU.
2. Worked on defect analysis for an account and explored productivity improvement levers, recommending optimization strategies using relevant tools.

• Project: SAP ABAP Development for Powerplant and Yarn/Fabric Client
  
  1. Received training in SAP ABAP/4 and ECC6.0, specializing in RICEF objects, costing/finance reports, and SmartForms.
  2. Developed and enhanced solutions for SAP MM and FICO modules, aligning with client requirements.
  3.Played a key role in SAP transition from VAT to GST, ensuring compliance and system adaptability.
  4. Recognized for quickly identifying and fixing a critical finance code bug in a report used by the Head of Finance.
  5. Actively participated in CSR initiatives conducted by Accenture in Mumbai and surrounding areas.

Worked on Ofono layer and DBus API, contributing to telecommunication protocol enhancements and system integration.