AKASH JAYARAMAN

Chennai Central Cooperative Bank

Chennai

04.2018 - Current

Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Evaluated client financial positions and identified most appropriate banking products.
Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
Balanced teller drawers and ATM cash.
Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
Developed tailored solutions to meet individual banking needs.
Opened, closed and updated accounts for customers.
Trained and mentored junior banking staff to maximize performance, efficiency and compliance.
Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
Supervised branch operations and made continuous improvements in each area.
Managed portfolio of accounts and monitored for issues in need of attention.
Encouraged employee development and promoted management staff from within.
Provided direction and leadership to all employees to maximize productivity and bottom-line profitability.