Akash J Jain

• Created and assisted in adopting ServiceNow for a project.
• Streamlined a project from Manual to a ticketing system
• Followed all company policies and procedures to deliver quality work.
• Championed the adoption of new software tools that streamlined workflows across multiple departments.
• Negotiated with suppliers to reduce material costs, improving profit margins.
• Supported procurement order and RFQ management
• Handled expediting and outage procurement support
• Managed exceptions and special handling for priority suppliers/categories
• Assisted with efficient escalations
• Contributed to process changes and improvements for robust processes
• Coordinated stakeholder management
• Ensured business controls and process compliance
• Drove key metrics for centralized procurement function
• Streamlined project delivery processes, reducing completion times significantly.
• Developed training materials to enhance staff proficiency and productivity.
• Improved team collaboration by initiating regular strategy meetings.
• Generated reports detailing findings and recommendations.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Worked for Koch

• SME for account payable and purchasing

• Level 2 support for Microsoft End users with their queries for Windows operating system.

• Technical Support Professional