Proven leader in customer service and IT operations, excelling in team supervision and data analytics at Allianz Insurance and Valsala Hospital. Enhanced team performance and customer satisfaction through effective training and mentoring, and proficient use of software tools. Demonstrated ability to manage complex projects and multitask efficiently, achieving significant improvements in service success rates.
Performance monitoring
.Participated in many chess tournaments
.Classical guitarist
.Represented Indian school of muscat in model united nation competition