Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Generic

Akash Jumde

Hospitality
Nagpur

Summary

Customer-oriented General Manager with two years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Restaurant Manager position. Ready to help team achieve company goals. Experienced Manager with over six years of experience in Hospitality. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

12
12
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
4
4
Languages

Work History

General Manager

THE ATMOS HOTEL
Pune
11.2021 - Current
  • Prepared annual budgets with controls to prevent overages.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Evaluated suppliers to maintain cost controls and improve operations.

Restaurant Operations Manager

Latitude 18.5 BistrotheQ
Pune
02.2020 - 10.2021
  • Supervised, developed and conducted performance evaluations for location managers.
  • Designed strategy and action plans with aggressive timelines for implementation.
  • Analyzed, reviewed and revised all reports to improve decision-making.
  • Interacted positively with customers while promoting hotel facilities and services.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Carefully interviewed, selected, trained and supervised staff.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Restaurant Operations Manager

Bar Stock Exchange
Hinjewadi,Pune
07.2019 - 03.2020
  • Designed strategy and action plans with aggressive timelines for implementation.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Assistant Restaurant Manager

Bar Stock Exchange
Hinjewadi, Pune
11.2018 - 07.2019
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.

Restaurant Manager

Boteco - Restaurante Brasileiro
Pune
03.2018 - 11.2018
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Banquet Operations Executive

Centre Point Hotel
Navi Mumbai
03.2016 - 02.2018
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Coordinated florists, photographers and musicians during for events.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
  • Used coordination and planning skills to achieve results according to schedule.
  • Developed team communications and information for meetings.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

F&B Captain

Bollywood Centre Point Hotel
Nagpur
04.2013 - 03.2016
  • Monitored office supplies by checking inventory and placing orders.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Increased sales significantly by upselling higher-end products to customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

F&B Server

Centre Point Hotel & Bollywood Centre Point Hotel
Nagpur
08.2010 - 01.2013
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted customers with carry-out service.
  • Set up advertising signs and displays on shelves, counters and tables.

Education

Bachelor of Science - Science Education

Shree Mathuradas Mohata College Of Science
Nagpur,Maharshtra
06.2010 - 07.2014

High School Diploma -

Gurunanak Jr. College Of Science
Nagpur,Maharashtra
06.2008 - 06.2010

Skills

    Client account management

undefined

Accomplishments

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Software

Maya software

Dyne software

Ideas software

Inkys software

Certification

MS-CIT

Timeline

General Manager

THE ATMOS HOTEL
11.2021 - Current

Restaurant Operations Manager

Latitude 18.5 BistrotheQ
02.2020 - 10.2021

Restaurant Operations Manager

Bar Stock Exchange
07.2019 - 03.2020

Assistant Restaurant Manager

Bar Stock Exchange
11.2018 - 07.2019

Restaurant Manager

Boteco - Restaurante Brasileiro
03.2018 - 11.2018

Banquet Operations Executive

Centre Point Hotel
03.2016 - 02.2018

ENGLISH TYPING

06-2015

MS-CIT

02-2015

F&B Captain

Bollywood Centre Point Hotel
04.2013 - 03.2016

F&B Server

Centre Point Hotel & Bollywood Centre Point Hotel
08.2010 - 01.2013

Bachelor of Science - Science Education

Shree Mathuradas Mohata College Of Science
06.2010 - 07.2014

High School Diploma -

Gurunanak Jr. College Of Science
06.2008 - 06.2010

Similar Profiles

CREATE PROFILE
Akash JumdeHospitality