Akash Kanojia
Greater Noida
Summary
Dynamic and adaptable individual with hands-on experience in program management, travel technology, and implementation. Strong problem-solving skills and proactive approach to new tasks. Brings creativity and a results-oriented mindset to every challenge. Committed to making meaningful contributions and advancing organizational goals. Dedicated to navigating challenges and achieving success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr Director Engineering : Program Management
Yatra Online Private Limited
08.2024 - Current
- Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
- Navigated complex regulatory environments to ensure compliance with local laws, standards, and regulations relevant to the business domain.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Achieved departmental goals by developing and implementing strategic plans and initiatives.
Associate Director Implementation - T&E
HAPPAY TECHNOLOGIES
12.2022 - 05.2023
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
- Assisted senior leadership in managing all aspects of operations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Onboarding Manager
ITILITE TECHNOLOGIES
11.2021 - 10.2022
- Evaluated effectiveness of current onboarding strategies by conducting regular surveys with employees who recently completed the program.
- Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
- Designed engaging presentations tailored to specific roles within the organization, effectively communicating expectations and responsibilities to new team members.
Deputy General Manager Implementation
FCM Travel Solutions
10.2015 - 08.2021
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Participated in planning process to achieve corporate objectives.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity, and effectiveness.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Reviewed performance results to target and take corrective measures with authorization and escalation.
- Coordinated efforts between departments for seamless execution of projects, increasing overall success rates.
- Implemented new systems for better data management, leading to improved decision-making processes.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Manager Product & Implementation
Kuoni Business Travel
02.2013 - 10.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
Assistant Manager of Operations
Atyourprice.com
09.2011 - 09.2012
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Coordinated with General Manager in different operational issues and promotional activities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
Sr. Travel Counselor
Calson Wagonlit Travel
02.2008 - 09.2011
- Enhanced customer satisfaction by providing personalized travel recommendations and tailored itineraries.
- Resolved issues promptly during trips while maintaining a professional demeanor under pressure situations.
- Collaborated with team members to develop new products and services, enhancing overall offerings for clients.
- Implemented innovative marketing strategies to expand the client base and increase revenue.
Education
MBA - Business Administration And Management
Arni
04.2001 -
Bachelor of Arts - Arts
Arni University
04.2001 -
Skills
Project Management
Program Management
Work Planning and Prioritization
Problem-Solving
Team Leadership
Continuous Improvement
Analytical Thinking
Professional and Courteous
Analytical Skills
Customer Relationship Management
Certification
PMP
Timeline
Sr Director Engineering : Program Management
Yatra Online Private Limited
08.2024 - Current
Associate Director Implementation - T&E
HAPPAY TECHNOLOGIES
12.2022 - 05.2023
Onboarding Manager
ITILITE TECHNOLOGIES
11.2021 - 10.2022
PMP
10-2020
Deputy General Manager Implementation
FCM Travel Solutions
10.2015 - 08.2021
Manager Product & Implementation
Kuoni Business Travel
02.2013 - 10.2015
Assistant Manager of Operations
Atyourprice.com
09.2011 - 09.2012
Sr. Travel Counselor
Calson Wagonlit Travel
02.2008 - 09.2011
MBA - Business Administration And Management
Arni
04.2001 -
Bachelor of Arts - Arts
Arni University
04.2001 -