Results-driven Implementation Project Manager with over 9 years of experience in delivering IT projects and driving service delivery optimization.
Expertise in delivering enterprise security solutions across industries like BFSI, IT, Healthcare, and Government, ensuring alignment with business goals.
Known for delivering high-quality work in deadline-driven environments, with a focus on process optimization, client relationship management, and continuous improvement.
Skilled in managing client relationships, controlling budgets, and enhancing operational efficiency to achieve project success and business alignment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager
ARCON TechSolution Pvt Ltd
Mumbai
12.2019 - Current
Led and managed the full lifecycle of implementation projects, tailoring project plans to meet client and stakeholder needs, ensuring timely and on-budget delivery of the project.
Define project roles and responsibilities in close collaboration with the customer, including project scope and objectives, to ensure a cross-functional understanding among project members.
Developed and maintained key project documents, including the Project Charter, SOW, Solution Design, Risk Register, and Issue Tracker, etc. Generated reports for leadership, supporting governance activities across projects, programs, and portfolios.
Implemented effective risk management strategies, identifying potential risks to maintain project scope. Managed project expenses, ensuring budget adherence, and cost optimization while maintaining quality.
Coordinated with cross-functional teams, including developers, business analysts, and QA, to develop features, fix product defects, and ensure successful project delivery.
Managed client relationships and expectations, serving as a liaison between project sponsors, stakeholders, developers, and analysts.
Identified process improvements, optimized resource management to support ongoing business success. Facilitated business analysis and requirements gathering of BRDs/FRDs to align IT solutions with organizational goals.
Proficient in managing multiple projects in fast-paced environments, consistently achieving cost reductions of up to 17% while meeting client objectives and business goals.
Enterprise Account Manager
Systech Technocraft Services Pvt Ltd
Mumbai
09.2018 - 12.2019
Strategic consulting and product positioning across the accounts
Responsible to drive Information Security Solutions to Corporate Account expertise in
Manager File Transfer Solution - Globalscape, Data Classification Solution -Titus, Enterprise Rights Management Solution - Seclore, Network Monitoring Solution SolarWinds
Working closely with the OEM to fulfill the end customer demands
Working with the CXO's on Organizational / business pain points
Project Consultant
Vignesh Technologies Pvt Ltd
Mumbai
04.2016 - 09.2018
Worked directly with customer (B2B model) to understand the business problems and requirements of CRM strategy, which included presentations, demonstrations of the technology
Determining the scope of projects via consultation and investigation & Identifying project parameters and specifications
Assemble project scope and maintain projects related documentations, Review the project at regular intervals
Participated and contributed during all phases of the SDLC of project, ensured project deliverables of highest quality are delivered on time
Fully responsible for managing projects end-to-end, dealing with all stakeholders involved with full accountability of P&L
Education
Master of Business Administration - OPERATIONS
Chetana's R. K Institute Of Management & Research
Mumbai
06.2016
BE - Computer Science
Konkan Gyanpeeth College of Engineering
Mumbai, India
06.2013
Skills
Project Management
Business Analysis
PMO
Client Relationship Management
Financial Budgeting
Risk Management
Resource management
Process Improvement
Agile and Waterfall Frameworks
Analytical Reporting
Delivery Management
Strategic Planning and Analysis
Cyber Security
SLA and KPI Evaluation
Technical Skills
Project Management Tools: Microsoft Project
Ticketing tool: Zoho, Jira, Service Now
PAM
IAM
CRM
SQL
Reporting & Analytics: Power BI, Excel
Methodologies: Agile, Waterfall
Certification
Project Management Professional (PMP), Project Management Institute, 08/01/20, 08/01/26
Setup Technician and Machine Operator – Ring and Spring Departments at Arcon Ring Manufacturing, LLC (formerly Arcon Manufacturing, Inc.)Setup Technician and Machine Operator – Ring and Spring Departments at Arcon Ring Manufacturing, LLC (formerly Arcon Manufacturing, Inc.)