Akash Kumar
Relationship Manger
New Delhi
Summary
Dynamic financial professional with a proven track record, specialising in relationship building and financial advising. Excelled in revenue generation and customer portfolio management, achieving significant client satisfaction and loyalty. Expert in leveraging market research to identify new business opportunities, demonstrating exceptional problem-solving skills and investment planning acumen.
Overview
3
3
years of professional experience
Work History
Pioneer Relationship Manager
IndusInd Bank LTD.
12.2023 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise, and increasing wallet share for the Bank.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Yes First Relationship Manager
Yes Bank LTD.
05.2023 - 11.2023
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
Priority Relationship Manager
Axis Bank LTD.
09.2021 - 05.2023
- Maintained up-to-date knowledge of industry trends, regulations, products, and competitor offerings to stay ahead in the market.
- Fostered long-term trust with clients by proactively addressing their needs, resolving issues promptly, and providing transparent communication.
- Identified cross-selling opportunities by understanding each client''s unique financial situation and recommending appropriate products or services.
- Developed sales strategies for targeted client segments, resulting in increased revenue and customer satisfaction.
- Strengthened customer relationships by providing personalized financial advice and solutions.
Education
Post Graduation Diploma In Banking - Banking And Financial Support Services
Niit University
Neemrana, Rajasthan11.2021
Bachelor Of Business Administration - Business Administration And Management
Vips, GGSIPU UNIVERSITY
Pitampura, Delhi07.2019
Senior Secondary Schooling -
Army Public School
Delhi Cantt05.2016
Secondary Schooling -
Army Public School
Delhi Cantt05.2014
Skills
Financial Advising
Timeline
Pioneer Relationship Manager
IndusInd Bank LTD.
12.2023 - Current
Yes First Relationship Manager
Yes Bank LTD.
05.2023 - 11.2023
Priority Relationship Manager
Axis Bank LTD.
09.2021 - 05.2023
Post Graduation Diploma In Banking - Banking And Financial Support Services
Niit University
Bachelor Of Business Administration - Business Administration And Management
Vips, GGSIPU UNIVERSITY
Senior Secondary Schooling -
Army Public School
Secondary Schooling -
Army Public School
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