Akash Kumar Behera
BRANCH OPRATION MANAGER
Jharsuguda
Summary
Developing financial back up plans to protect
business operations in the event of major crises that
could result in huge losses Collaborating with heads
of other units to develop best practices for
successful banking operations Ensuring submission
of all statutory returns/payments including Service
tax .
Overview
6
6
years of professional experience
Work History
Branch Operations Manager
HDFC BANK LTD
7 2021 - Current
- Trained employees on proper procedures and
strategies to improve productivity.Maintained friendly and professional customer interactions - Maintained friendly and professional customer
interactions.Set up and supervised cash shipments - Maintained friendly and professional customer
interactions. - Set up and supervised cash shipments
- Performed monthly compliance checks.
SINOR OFFICER
ICICI BANK LTD
02.2018 - 07.2021
- Developed loyal and highly satisfied customer
base through proactive management of team
customer service strategies. - Reviewed sales and gross profit report to assess
company efficiency. - Made hiring recommendations to increase
company's productivity and profitability with
quality workers. - Created employee schedules to align
coverage with forecasted demands.
Education
10th -
NATIONAL INSTITUTE OF OPEN SCHOOLING
+2(Arts) - undefined
B.A. (ECONOMICS HONORS) - undefined
P.G.D.C.A
ALMA INSTITUTE
Raurkela, IndiaSkills
Able to work under pressure and with little supervision
Have problem solving skills & managing project successfully
Liaise with client and consultant to provide customer satisfaction
Superb team player, flexible attitude with management qualities
Ability to maintain sensitive information with high level of confidentially
MS office
MS Word
MS Access
Browsing internet
Computer fundamental
Completed 1year computer course PGDCA
Self-confidence
Strong sense of logic
Problem solving & managing
Hard working
Accomplishments
Many certificates from Zonal Head and Regional Head for sourcing highest numbers of accounts and life insurance in the zone.
Personal Information
- Category: General
- Father's Name: Mr. Naba Kishore Behera
- Mother's Name: Mrs. Meena behera
- Date of Birth: 09/27/92
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Roles And Responsibilities
- Acquisition of new customer.
- Selling casa products (saving account, current account).
- Need reorganization of customer and selling appropriate product to them.
- Loan Disbursement (Auto loan, personal loan, jewel loan, Home loan).
- Field investigation and documentation.
- Maintaining monthly cash balance by float from customer.
Linguisticcapability
Oriya, Hindi, English
Disclaimer
I herewith, undersigned & certify that to the best of my knowledge and belief, my qualifications, and my experience all data correctly describe by me.
Timeline
SINOR OFFICER
ICICI BANK LTD
02.2018 - 07.2021
Branch Operations Manager
HDFC BANK LTD
7 2021 - Current
10th -
NATIONAL INSTITUTE OF OPEN SCHOOLING
+2(Arts) - undefined
B.A. (ECONOMICS HONORS) - undefined
P.G.D.C.A
ALMA INSTITUTE
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