Akash Malhotra
Noida
Summary
Dynamic Lead Software Engineer with a decade of experience in the IT industry, specializing in Ultimate Kronos Group products. Proven record in developing workflows, integrations, and mentoring teams, enhancing performance and reliability. Skilled in stakeholder communication, driving project success through strategic planning, and technical guidance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Software Engineer
Ultimate Kronos Group
10.2023 - Current
- Developed and implemented Boomi integrations and Activiti workflows for UKG modules, including Workforce Timekeeper, Workforce Accruals, Workforce Attestation, and Scheduling, ensuring seamless data flow and process automation.
- Provided post-implementation support for deployed solutions, including troubleshooting issues, resolving bugs, and optimizing code to ensure system reliability and performance.
- Reviewed the Functional Requirements Document (FRD), establishing communication with stakeholders, identifying dependencies, and assessing technical specifications.
- Project planning to analyze the feasibility, requirements, and risks involved. Exploring possible solutions, listing use cases and ensuring project success by preparing the MLD document.
- Documentation of business requirement via capturing business use cases and creating Mid-level Document (MLD), DD (Design Document), Technical Datasheet and reviewing Testing Document.
- Led a team of developers, providing technical guidance, code reviews, and mentoring to ensure high-quality deliverables.
- Act as the primary point of contact for resolving major issues or roadblocks during the project. Serve as the primary liaison between the team and project management, providing regular project updates.
- Monitor project progress against timelines and escalate potential risks or delays to higher management as needed.
- Optimized Boomi processes to improve performance, scalability, and reliability, ensuring smooth and friendly user experience.
- Facilitated training sessions for junior developers and team members, enhancing their technical skills and fostering professional growth to improve team performance and productivity.
Lead Cloud Operation Specialist
Ultimate Kronos Group
07.2018 - 09.2023
- 5+ year experience in supporting Kronos Workforce Timekeeper, Workforce Accruals, Workforce Integration Manager, Dell Boomi and Workforce Device Manager. Focusing on issues related to Payrule building blocks and Accruals building blocks, Clocks, Integrations which includes:
- Payrule Building blocks: Pay codes, Punch round rules, Exceptions, Breaks, Bonus and deduction, Overtime, Zones, Combination Rule, PCD, Work Rule, Fixed Rule, Punch interpretation rules, Holidays.
- Accrual Building blocks: Accrual codes, Dates and Patterns, Probation periods, Grants, Full Time Equivalents, Limits, Cascading Pay Codes and Accruals Balance Cascades.
- Devices -Intouch Terminal.
- Dell Boomi and Workforce Integration Manager.
- Aiding and resolving customer problems concerning Dell Boomi and WIM integrations.
- Assisting customers in responding to a range of Dell Boomi integration queries by offering guidance on APIs and recommended approaches for solutions.
- Troubleshooting P1 outages for WFC cloud customer related to infrastructure issues. Providing Root Cause Analysis for application unavailability and provide recommendations to the customer.
- Installing Kronos application, Upgrading WFC versions and Applying Service Packs in inhouse environment for testing.
- Perform team management tasks such as creating reports related to team utilization, Case Audits, Mentoring and on-job assistance to the new joiners.
- Core responsibilities involve incident management, and ticket queue management, installations and problem management, reporting.
- Preparing work/ support documentation, checklists and implementing documents/ standards documents to ensure a high-quality of service delivery.
Application Support Engineer
TECH MAHINDRA LTD
06.2014 - 07.2018
- 4+ Year of experience on Application support in Linux platform. Acting as a first point of contact for any real time issue, escalations, and changes in production environment.
- Experience on handling and resolving UNIX, Windows based application issues. Working with SQL queries to perform changes on database as per client request.
- Performing activities on WebSphere to modify and implement any changes to application GUIs.
- Setting and monitoring alert patterns to recognize and troubleshooting them within SLA.
- Providing support to all the changes required to keep the application updated via Change Request.
- Performing sanity testing of the applications on daily basis and making sure all the critical services are running. Coordinating with Development teams to create scripts and processing their requests.
- Created inhouse utilities using PowerShell to automate manual tasks.
- Best Practice check Utility.
- Thread Dump collection utility.
- Logs analyzer Utility.
- Logs collection Utility.
- Created KPI Dashboard using Power BI to share complete overview of team’s and individual performance.
- Automated case audit report and Team utilization report via Power BI.
Education
B-Tech - E.C.E
Gurukul Kangri university
01.2013
Higher Secondary -
St. Mary’s (CBSE Board)
01.2009
Secondary -
St. Mary’s (CBSE Board)
01.2007
Skills
- Dell Boomi
- Activiti BPM
- Workforce Integration Manager
- Windows
- Linux
- MS SQL server
- SQL
- PowerShell
- Groovy
- Power BI
- SQL Management Studio
- Putty
- Todd
- JConsole
- Introscope
- Service now
- Salesforce
- BMC Remedy AOTS
- JIRA
- IIS
- Jboss
- WebSphere
Certification
- Dell Boomi Certified - Associate
- Dell Boomi Certified - Professional
- Google Cloud Platform Certified - Associate
- ITIL V4 Certified in Service Management
Activities
- Created inhouse utilities using PowerShell to automate manual tasks.
- Best Practice check Utility
- Thread Dump collection utility
- Logs analyzer Utility
- Logs collection Utility
- Created KPI Dashboard using Power BI to share complete overview of team’s and individual performance.
- Automated case audit report and Team utilization report via Power BI.
Timeline
Lead Software Engineer
Ultimate Kronos Group
10.2023 - Current
Lead Cloud Operation Specialist
Ultimate Kronos Group
07.2018 - 09.2023
Application Support Engineer
TECH MAHINDRA LTD
06.2014 - 07.2018
B-Tech - E.C.E
Gurukul Kangri university
Higher Secondary -
St. Mary’s (CBSE Board)
Secondary -
St. Mary’s (CBSE Board)
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