AKASH MEHTA

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Dedicated aftermarket professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments.

Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.

• Handling 5 dealers, 7 workshops - Central,South and East Delhi(territory changes frequently) Ensuring load targets achieved by all workshops keeping CSAT parameters i.e. CC/1000, IMS New Projects execution and ensuring no manipulation, eg. SC24, GMA, SOW-providing doorstep services. SAR > 1 Mini – MBA course during the tenure; knowledge obtained from NMIMS; “Business Management Program (Level –Intermediate)” Ranked#1 PAN India – Genuine Motorcycle accessories business; INR350+ per JC and > 10 lakh(NDP) every month.

• Achieved GMA sale of 300 plus per JC through effectively helping with the workshop business_additional accessories sale.
• Achieved best CSAT of less than 10 complaints ler 1000 JC by closing communication gaps with accuracy and efficiency.
• Collaborated with HO team in a pilot workshop in the development of Project RISE.
• Used Excel and Vector norms which enhanced the spare part business, leading to overall inventory cycle of 45 days or lesser.
• Generated highest no..of FORs 600+ in a financial year , leading to enhancement in product/part changes which further results into better CSAT, lesser WS TAT achieve 95%+ SDD.

Business Management Training - Beginner and Advanced - NIIMS