Akash Mishra

• Lead the design and implementation of highly available, scalable, and fault-tolerant system architectures using Kubernetes and other relevant technologies like Bare Metal and VMware.
• Integrate security scanning tools and vulnerability management solutions into the CI/CD pipeline to identify and remediate security issues early in the development lifecycle.
• Collaborate with product management, sales, and customer success teams to understand customer use cases, technical requirements, and deployment scenarios.
• Develop automation tools and scripts to streamline deployment processes and enhance system reliability.
• Provide hands-on technical assistance and guidance to customers during the implementation phase, including architecture reviews, configuration reviews, and troubleshooting sessions.

• Design and automate CI/CD infrastructure and continually improve the deployment pipeline
• End to end design for migration of legacy application to Kubernetes environment & orchestration thorough helm
• Security design & Implementation such as PSP/NetworkPolicy/RBAC, security context, docker image scan, Binary Authorization in Kubernetes
• Be passionate about the latest approaches to developing Cloud Services and operations and intuitively know which ones fit best to achieve operation, automation compliance
• Writing code in Python & Shell & Terraform for automation to ensure successfully launch of applications in Google Cloud services like IAM, Https LB, CloudRun,CloudFunction, Cloud Armor, Storage bucket, and EKS etc
• Work with our development teams on re-architecture of existing systems into the cloud environment.

• Worked as Software Engineer for Ericsson R&D (PDU), the main development center for Ericsson Charging product portfolio
• Played a key role in successfully migration of Ericsson Charging Nodes to Kubernetes environment from monolithic approach
• Performed overall 5+ PoCs & recommended the best technical solutions to migrate to the Kubernetes environment
• Created the end-to-end Solution design and developed the Helm Chart template to facilitate deployment without any human intervention
• Hardening Implementation - Performed and reviewed technical security assessments of application to identify points of vulnerability and noncompliance with established information security standards and executed mitigation strategies
• Tools used for security scans are Tenable, Jfrog, CIS-CAT & Kube-Bench, etc
• Designed and implemented a continuous build-test deployment (CI/CD) system with multiple component pipelines using Jenkins to support weekly releases and out-of-cycle releases based on business needs
• Designing & developing system installation, upgrades, migration using XML-based orchestration tool
• Providing backup/restore solutions for every new software release ensuring backward compatibility
• Carefully documented Install/Upgrade/Migration workflows & procedures in the private wiki for solution integrator/support team
• Technology used are Kubernetes, Docker, Helm, Linux, Shell Scripting, Python, Jenkins, Git, Ansible.

• Guided and influenced existing partners on recommended upgrades and provided system configuration change to achieve organizational goal w.r.t technology
• Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with platform infrastructure, security, and integration capabilities
• Installed/integrated OSS product on Baremetal/Cloud environment
• Executed HP Blades commissioning, firmware handling, backups, and restore duties
• Provided support during customer implementations and applied industry best practices.

• Devised overall strategy for OSS/NMS solution design, documentation, and identified risk areas for each stage of work
• Planned and implemented OSS/NMS commissioning /Installation/Upgrades execution over ~200+ servers and Ericsson Cloud Manager integration with OSS systems
• Liaised with the internal development team to design and deploy custom software solutions to support daily O&M tasks
• Led team to successful transition from Offshore project (MBNL-UK & Lime C&W - Jamaica) & ensuring smooth operation from GNOC India
• Recruitment of resources from external candidates as per customer & Business needs & defining the individual role of team members.

• Provided RedHat operational support to end-user for OSS servers
• Handling of REDHAT Cluster issues & troubleshooting
• Responsibilities include coordinating with various departments & customers for OSS problems to provide a solution
• Responsible to provide root cause analysis for production servers
• Manage and support 24/7 Citrix tools, ensure all the tools are working properly published to the user via Citrix METAFRAME server.

[Internal Movement to NSN from Consultancy Service.]

• Resolved Linux problems, improved operations, and provided exceptional client support.
• Manage and support 24/7 Citrix tools, ensure all the tools are working properly published to the user via Citrix METAFRAME server.