AKASH MISHRA
Hari Nagar, West Delhi
Summary
Motivated professional with demonstrated knowledge of multiple industries i.e. Legal, BFSI, Real Estate, Printing with their best practices, and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 4.5 years of experience in the field and ready to take on challenging growth-oriented role.
Overview
10
10
years of professional experience
Work History
Manager-Client Relations & Partnership
DLF Limited
Gurugram
10.2018 - Current
- Managing a portfolio of approx. $11M, composed of 32 accounts ( Retail &Corporate ) I.e. Samsung, Shell, Kia, Hilton, Hero, Facebook, etc
- Grow revenue, educate and lead strategic conversations with clients and navigate complex relationships.Directly working and coordinating with CxO and decision-makers of fortune 100.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Responsible for keeping the revenue curve up for F&B clients by joint marketing initiative and brand collaboration
- Designed a new process that addressed and resolved client issues; aligned the utilization to launch of the new CRM software tool
- Improved operational planning and business frameworks to enhance resource utilization and reduce spillage.
Market Analyst- PRODUCT MANAGEMENT
American Express
Gurugram
03.2018 - 10.2018
- Leading projects on the re-engineering of the digital processes for superior customers experience and also resulted in cost reduction by 65%
- Managing the Product benefits and responsible for their end to end execution.
- Partner and coordinate with internal/ external stakeholders and cross-functional/ international teams for implementation of various projects
- Implemented Agile ideation plan, collecting and implementing 30% more ideas from employees than historical best. Overall cost saving $1.2 million.
- Handled, Prioritised multiple tasks connected to various projects at once
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
People Lead- Consumer Sales
American Express
Gurugram
11.2015 - 02.2018
- Analyzed client goals and developed strategies and solutions to achieve clients objectives
- Responsible for acquisitions of super affluent customers – single-handedly delivered 10% of annual acquisitions in the country
- Develop & manage a close relationship with cross-functional teams within American Express such as Product, Marketing, New Accounts, Credits, Travel & Lifestyle, etc
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to complaince standards.
- Identify and execute strategic partnership opportunities to meet business targets
- Manage expenses within the approved budget and achieve all-expense mgmt. targets
- Enhanced customer portfolio and analyzed the potential risk of clients
LEGAL INTERN
AZB & Partners
Pune
04.2015 - 06.2015
- Worked on legal Drafting, Research.
- Created highly researched and articulate legal paperwork such as pleadings, contracts, and briefs.
- Conferred with clients and other involved parties to gather and track case information.
- Organized alegal filing system to maximize efficiency.
Legal Intern
Khaitan Sud & Partner
01.2013 - 03.2013
- Attended depositions and court proceedings and prepared summaries on cases.
- Reviewed legal information and proofed documentation for errors.
- Took part in meetings both internally and at clients' locations.
- Gained valuable insight into regulations and policies associated with theInsurance law and theStamp Act.
Education
PGDMM - Marketing Management And Research
NMIMS- Narsee Munjee Institute Of Mgmt Studies
Mumbai2019
BALLB (Hons) - Law
GGSIPU
Delhi2015
Skills
- Contract management
- Budgeting
- Project management
- Operations management
- Negotiation
- Public Speaking
- Conflict Management
- Project Planning
Accomplishments
- President Award for the Maximum Sales of Black Card in American Express
- G1L1 annual rating
- Youngest Client Manager in Real Estate Industry By ET Awards
- 4 Promotion to Product Manager after only 2 Years of employment.
Timeline
Manager-Client Relations & Partnership
DLF Limited
10.2018 - Current
Market Analyst- PRODUCT MANAGEMENT
American Express
03.2018 - 10.2018
People Lead- Consumer Sales
American Express
11.2015 - 02.2018
LEGAL INTERN
AZB & Partners
04.2015 - 06.2015
Legal Intern
Khaitan Sud & Partner
01.2013 - 03.2013
PGDMM - Marketing Management And Research
NMIMS- Narsee Munjee Institute Of Mgmt Studies
BALLB (Hons) - Law
GGSIPU
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