Gifted professional with drive to provide remarkable service. True people person skilled in resolving issues and understanding importance of corporate branding. Several years driving growth and brand recognition for major hotel chains.
Overview
2
2
years of professional experience
Work History
Hotel Manager
A P Hotel
Nooranad
02.2023 - Current
Managed budgeting processes including forecasting revenues and expenses for the hotel.
Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.
Resolved conflicts between staff members or guests when necessary.
Organized monthly meetings with department heads to review performance metrics.
Handled guest complaints professionally and efficiently.
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Housekeeper / Receptionist / Construction at Hotel Appelviken, Hotel Rival, Clarion, Grand Hotel, SkanskaHousekeeper / Receptionist / Construction at Hotel Appelviken, Hotel Rival, Clarion, Grand Hotel, Skanska
Housekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT HotelHousekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT Hotel