Led a 15-member financial analysis team overseeing $250 million in accounts payable operations across Amazon's healthcare and music subsidiaries, like PillPack, Wondery, and One Medical
Led successful transition of Wondery AP operations ($15M monthly account) from US office to Pune, establishing SOPs, SLAs, and quality controls for previously manual based processes
Built and trained ~20 member team achieving 100% accuracy, compliance across invoice processing, vendor management, and payment operations
Implemented a robust control framework, including SOD compliance and maker/checker controls, driving process automation initiatives with Program Management and Tech teams
Drove process optimization initiatives, resulting in 4 FTEs, improved efficiency, and annual cost savings of $2 million, based on the Kaizen project delivered in 2025
Mentored team members on technical skills and career development, achieving a 10% improvement in performance metrics (YoY)
Finance Operations Specialist - Accounts Payable
Amazon
Pune
06.2021 - 11.2023
Led end-to-end transition of PillPack's receiving variance research and claims process from Amazon US HQ to Pune office, managing operations across 10 Pharmacy fulfillment centers across the US
Established comprehensive SOPs, SLAs, standardizing previously manual processes, and executed training programs, ensuring seamless knowledge transfer and operational continuity.
Drove process improvements through data-driven insights, resulting in a 21% reduction in operational losses (2023)
Led Healthcare FinOps governance through monthly business reviews and quality control initiatives; achieving 100% compliance in HIPAA, PHI, and Pharmacy systems training
Managed enterprise-wide controls, including GRC compliance for the PillPack subsidiary
Responsible for performance reporting for 150+ employees; recognized as Amazon certified 'Train the Trainer' from the Amazon T&D department
Operations Manager
Calamus E-bikes
Mumbai
11.2019 - 06.2021
Led international logistics and supply chain operations for high-value and dangerous goods across 25+ countries, ensuring 100% regulatory compliance and certification requirements
Reduced end-to-end shipping costs by 20% through data-driven analysis and strategic route optimization
Managed global vendor relationships and accounts, overseeing annual logistics budget, developed resource forecasting models and optimized internal policies
Spearheaded employee lifecycle management including hiring, payroll, and performance tracking for global operations team
Project Manager - Delivery Telecom Services
Sify Technologies
Noida
06.2018 - 11.2019
Spearheaded network implementation projects with 100% SLA compliance, achieving revenue recognition targets, and maintaining customer satisfaction scores
Managed end-to-end last-mile delivery operations and quality control processes, ensuring ISO compliance and zero audit findings
Led stakeholder communications and performance reviews, resulting an improvement in the project delivery timeline
Education
Bachelor of Engineering - Electronics And Telecommunication
Maharashtra Institute of Technologies
Pune
05-2018
Skills
Financial analysis
People management
Process improvement
Team leadership
Project management
Data analysis and financial reporting
Financial reporting
Stakeholder communications
Strategic planning
Accounts payable
Regulatory compliance
Certification
Operations & Supply Chain Management - Udemy
Operational Excellence Foundations - LinkedIn
Project Management Foundations - PMI
Six Sigma Foundations - LinkedIn
Business Analysis - IIBA
Kanban Productivity for Agile Lean Projects - Udemy
Timeline
Finance Operations Manager - Accounts Payable
Amazon
12.2023 - Current
Finance Operations Specialist - Accounts Payable
Amazon
06.2021 - 11.2023
Operations Manager
Calamus E-bikes
11.2019 - 06.2021
Project Manager - Delivery Telecom Services
Sify Technologies
06.2018 - 11.2019
Bachelor of Engineering - Electronics And Telecommunication