Summary
Overview
Work History
Education
Skills
Timeline
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AKASH RAO

Bangalore

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Program Manager

56 Secure
02.2023 - Current
  • Managed and led a team of Inside Sales representatives, providing guidance, coaching, and support to achieve sales targets.
  • Developed and executed comprehensive Inside Sales strategies to increase revenue and efficiency.
  • Developed and diligently managed a comprehensive end-to-end Inside Sales and Field Sales Funnel tracker, strategically harnessing data-driven insights for optimized sales processes, leading to average MoM Sales Revenue growth of 12%.
  • Collaborated and shared sales insights with the marketing department to align sales efforts with lead generation and marketing campaigns to refine target audience segmentation and Pin codes eventually reducing CPL, CPDS, CPDD and CAC/ Cam Sold by 23%, 47%, 46%, 22% respectively.
  • Ensuring strong alignment between sales and marketing teams, especially in lead generation, lead nurturing efforts via re-engagement campaigns and availability of suitable Sales collateral to Inside Sales and Field Sales teams.
  • Effectively leveraged HubSpot, Exotel, and Wati tools to optimize the Inside Sales process.
  • Providing customer feedbacks and insights and collaborating with Product team to ensure that new product features or offerings align with customer needs and market demand.
  • Participating in company-wide strategic planning sessions to align sales goals with overall business objectives also collaborating on setting sales targets, budgets, and resource allocation.


KonnectBox, Program Manager

01.2022 - 12.2022
  • Demand Generation: Planning, Building and Executing Programs to drive and accelerate Growth
  • Achieved 12X growth to reach ARR of 50 Cr in 5 months reducing the cost by 4X on realized GMV
  • Designed Quarterly and Monthly demand plan, Growth Projection and Road-map, Cost estimation and Product Requirement
  • Coordinated with Product and Tech team for creating Sales App, Sales Admin Panel, Returns and Refund automation, Discounting
  • Primary Owner for executing 100% Variable pay model for Field Sales Executives resulting in reduced Demand Cost
  • KPI’s: Average FOS GMV, visit efficiency, WoW, and MoM GMV growth, Frequency, AOV, New Buyer Acquisition, Discount Cost, Transacting
  • Buyer per FOS
  • Pnl Management at MoM level by increasing margin and reducing Demand Cost to GMV%
  • Created and Operated end to end Tracking of Demand Related operational touchpoints
  • Coordinated with Supply Team to onboard High GMV Potential Brand that resulted in MoM GMV growth

Program Manager

HOOPY
10.2020 - 12.2021
  • Led a team of 18 employees across 4 cities for executing daily operations efficiently
  • Optimized fulfillment process, tracking and data management which improved Fulfillment from 80% to 90% also decreased Rejob from 16% to 7%
  • Planned and executed shift of NCR operation from being Asset based model to Garage based model with Variable pay mechanic on-boarding, which significantly reduced operation cost by 17% for January and February months
  • Designed the logic and modules for Mechanic and Vendor Application for auto allocation
  • Initiated a daily basis KPIs monitoring process for improved service delivery and customer satisfaction
  • Developed process and tracking of end-to-end operation in B2B domain including purchasing process, reconciliation, invoicing and data management

Education

B. TECH -

IIT Kharagpur

Skills

  • MS-Excel
  • Performance monitoring
  • Data analysis
  • Strategic planning
  • Project Management

Timeline

Program Manager

56 Secure
02.2023 - Current

KonnectBox, Program Manager

01.2022 - 12.2022

Program Manager

HOOPY
10.2020 - 12.2021

B. TECH -

IIT Kharagpur

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AKASH RAO