Akash Kumar
Bangalore
Summary
Result-driven Sales Executive with 2.5 years of experience in driving revenue growth and exceeding sales targets in the sales sector. Proven track record of building and nurturing strong client relationships, developing effective sales strategies, and delivering persuasive presentations that leads to successful deal closure. Recognized for exceptional negotiation skills , strategic thinking, and the ability to thrive in fast- paced, target-driven environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Consultant
CGI
Bangalore
06.2022 - 02.2025
- Conducted market research remotely to identify new business opportunities, contributing to a 15% increase in sales
- Provided post-sales support, addressing customer concerns and ensuring a seamless onboarding experience
- Monitored Sales process in the org and maintain Excel records for the data use it to improve sales in each quarter
- And trained new member’s help them to boost their sales and Growth
- Recognized as a top performer for three consecutive quarters at CGI.
- Self-motivated, with a strong sense of personal responsibility.
- Prepared knowledge documents for smoother experience with clients
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful at working within tight deadlines and a fast-paced environment.
Business Analyst (BDA)
Think & Learn Pvt Ltd. (Byju’s)
BANGALORE
12.2021 - 06.2022
- Built and maintained strong relationships with clients to understand their needs and provide tailored solutions
- Conducted regular follow-ups to ensure customer satisfaction and to uncover additional sales opportunities
- Developed and Implemented effective sales strategies to achieve and exceed sales targets
- Conducted market research to identify new business opportunities and stay updated with industry trends.
- Prepared and delivered persuasive presentations to potential clients, highlighting key features and benefits
- Negotiated terms and conditions with clients, ensuring mutually beneficial agreements.
- Successfully closed sales deals, consistently meeting or surpassing monthly, and quarterly sales goals.
- Maintained accurate records of sales activities and client interactions using CRM software.
- Analyzed sales data to identify trends, forecast future sales, and inform strategic decisions
- Collaborated with the marketing team to develop promotional materials and campaigns.
- Mentored and trained junior sales staff, sharing best practices and strategies to enhance team performance
- Provided post-sales Support, addressing any issues or concerns to ensure a high level of customer satisfaction
- Assisted clients with product installations, configurations, and troubleshooting
- Represented the company at industry events, trade shows, and conferences to network and generate leads
- Organised and participated in customer events, workshops, and seminars to promote products and services
- Consistently achieved 120% of monthly sales targets at Byju’s
- Improved customer satisfaction ratings by 15% through effective query resolution and follow-ups
Trainee
Lokesh Machines L.td
Pune
08.2020 - 03.2021
- Cultivated strong client relationships by providing detailed product insights and tailored solutions, driving a 20% quarterly sales growth.
- Addressed client concerns with active listening and timely resolution, consistently meeting SLA commitments to ensure satisfaction.
- Optimized production efficiency by minimizing errors and collaborating with QA to align processes with client expectations.
- Spearheaded cost-saving initiatives by streamlining resources while maintaining workforce productivity and morale.
- Partnered with leadership to execute strategic sales plans, contributing to sustained organizational growth.
- Proactively identified upsell/cross-sell opportunities, expanding revenue streams and market share.
- Leveraged data-driven insights to refine sales strategies and enhance customer retention.
Education
B.TECH -
Dr BC Roy Engineering College
Durgapur01.2020
Skills
- Market research
- ZOHO
- Customer relationship management
- Data analysis
- CRM software
- Presentation skills
- Active Listener
- Zendesk
- TeamViewer
- sccm
- Sales Force
- SAAS platforms
Accomplishments
- Consistently achieved 120% of monthly sales targets at Byju’s.
- Improved customer satisfaction ratings by 15% through effective query resolution and follow-ups.
- Recognized as Top Performer for three consecutive quarters at CGI.
Tools Used
- Type form
- Trust pilot
- Zendesk
- Survey Monkey
- Sales force
- Zoho
- Leads square
Certification
- Microsoft PowerBI
- AWS
Timeline
Business Consultant
CGI
06.2022 - 02.2025
Business Analyst (BDA)
Think & Learn Pvt Ltd. (Byju’s)
12.2021 - 06.2022
Trainee
Lokesh Machines L.td
08.2020 - 03.2021
B.TECH -
Dr BC Roy Engineering College
Similar Profiles
Shloka TukeShloka Tuke
Senior Test Engineer at CGISenior Test Engineer at CGI
SELVAM SARAVANANSELVAM SARAVANAN
Simcorp Dimension Consultant at CGISimcorp Dimension Consultant at CGI
Sri Harsha BhogapurapuSri Harsha Bhogapurapu
Lead Engineering Consultant @ PNC at CGILead Engineering Consultant @ PNC at CGI