Akash Samuel
Bengaluru
Summary
Highly motivated and a passionate business management graduate looking forward to work with a professional work driven environment where I can utilize my skills and knowledge to the best practice and become a part of the organization's growth. Results-driven Executive Representative known for productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and conflict resolution. Excel at communication, leadership, and problem-solving to deliver outstanding results in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Internship Trainer [MARKETING MANAGER]
SHOW OFF SALON
BANGALORE
03.2024 - 05.2024
- Assisted in the development and execution of marketing campaigns, including social media promotions and email marketing, which resulted in increased client bookings.
- Managed and updated the salon's website and social media profiles, improving engagement rates and customer interaction.
- Assisted in designing marketing materials and updating digital content to align with brand standards and promotional objectives.
Executive Representative
HSBC UK [concentrix]
BENGALURU
10.2022 - 02.2024
- Managed a portfolio of international clients, providing exceptional service in areas such as multi-currency transactions, global account management, and cross-border payments.
- Resolved complex customer inquiries related to international banking regulations, foreign exchange rates, and global compliance, achieving a 95% customer satisfaction rate.
- Coordinated with international branches and partners to facilitate smooth transactions and address issues related to global accounts and other unsecured lending products and services.
- Implemented procedures to ensure adherence to international financial regulations, reducing compliance issues by 30%.
- Developed expertise in regulatory requirements, ensuring compliance with international financial standards, and reducing errors by 20%.
- Trained new team members on international banking practices and customer service excellence.
- Supported the international banking division by handling inquiries regarding global banking services, including account openings, KYC, currency conversion rates, and international credit and debit facilities.
- Upskilled in credit card processing systems and unsecured loan management tools, improving application processing efficiency and reducing customers' wait time.
Education
Bachelor of Business Administration - Specialized in Research Methodology
St Joseph's University
BENGALURU INDIA 08-2022
Skills
- LEADERSHIP & MANAGMENT
- PROBLEM SOLVING
- COMMUNICATION
- MARKETING
- MS POWERPOINT
- OPERATIONAL
Languages
English
First Language
English
Proficient (C2)
C2
Kannada
Elementary (A2)
A2
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Accomplishments
- State Athlete (Track Gold Medalist)
- Team Captain ( Inter School & College Level & Played For KIOC-KARNATAKA INSTUTE OF CRICKET)
- Event Planner & Coordinator
- Beatboxer
Timeline
Internship Trainer [MARKETING MANAGER]
SHOW OFF SALON
03.2024 - 05.2024
Executive Representative
HSBC UK [concentrix]
10.2022 - 02.2024
Bachelor of Business Administration - Specialized in Research Methodology
St Joseph's University
Similar Profiles
Demetrius O. GainesDemetrius O. Gaines
Drywall Finisher at SHOW UP AND SHOW OUT CONSTRUCTIONDrywall Finisher at SHOW UP AND SHOW OUT CONSTRUCTION
Darling McleanDarling Mclean
Shoe Show Manger at Show ShowShoe Show Manger at Show Show
Jackson MooreJackson Moore
Directsc at Live Show HostDirectsc at Live Show Host
Mohammed Zaid BangiMohammed Zaid Bangi
Middleware Administrator at AccentureMiddleware Administrator at Accenture
Keshav PushadappuKeshav Pushadappu
Community Specialist at G2.com Private LimitedCommunity Specialist at G2.com Private Limited