SAP
AKASH SINGH RAJPUT
Retail Operations & Brand Experience Manager | Events & Customer Engagement Specialist
Raipur
Summary
Dynamic retail and operations professional with over 9 years of experience driving success for premium brands, including Nicobar Designs Pvt. Ltd., H&M, Nykaa Luxe, and Kama Ayurveda. Expertise includes event execution, brand activations, store launches, vendor management, and large-scale operations, ensuring seamless execution and impactful results. Proven leader of cross-functional teams dedicated to enhancing customer experiences through innovative strategies. Actively seeking opportunities in Event Management or Business Development to leverage skills in creating memorable brand interactions that resonate with target audiences.
Overview
9
9
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Retail Operations Manager
Nicobar Designs Pvt. Ltd.
06.2025 - Current
- Lead multi-store operations ensuring brand consistency and revenue growth
- Execute in-store events, product launches, and promotional activations
- Manage vendors, teams, and cross-functional coordination
- Improve customer experience and operational efficiency
- Lead hiring, training, and performance management
Department Manager
H&M
10.2023 - 04.2025
- Managed department operations and seasonal brand campaigns
- Executed visual merchandising and brand activations
- Improved KPIs through team development and engagement
Assistant Store Manager
Nykaa Luxe
01.2022 - 10.2023
- Managed luxury retail operations, CRM, and influencer events
- Executed product launches and customer engagement initiatives
- Achieved top sales performance for two consecutive years
Hub In-Charge
Flipkart
10.2020 - 09.2021
- Managed Big Billion Days operations handling 10,000–15,000 shipments/day
- Led manpower hiring, budgeting, and permissions for large-scale event
- Coordinated logistics vendors, delivery teams, and departments
- Ensured smooth execution of high-pressure sales event
Shift In-Charge
Kama Ayurveda
08.2018 - 09.2020
- Managed premium retail operations including airport outlet
- Led store launch (Indore) and brand activation events
- Coordinated vendor setup and execution
Personal Shopper
Shoppers Stop
04.2017 - 07.2018
- Provided personalized styling and supported client events
Education
B.Com -
St. Thomas College
Bhilai 04.2001 -
MBA - Finance & Marketing
SIMER
Durg, India 04.2001 -
Skills
Event Planning & Execution
Brand Activations
Business Development Support
Vendor & Logistics Management
Team Leadership
Budget Management
Customer Experience
Retail Operations
Cross-functional Coordination
Accomplishments
- 1st Prize – La Fiesta Events
- 1st Prize – Chak Dhoom Dhoom (Duet Dance)
- 1st Position – College Garba Competition
- Winner – Beardo “Bearded Bromance” at Nykaa
- Top Sales Performer – Magneto Mall
EVENTS & LEADERSHIP EXPERIENCE
PGDM Leadership & Events Led freshers, farewell, annual fest, sports day & cultural events Managed PR, media coordination & audience engagement Represented institute in Singapore exposure program Additional Experience Store launches (Kama Ayurveda & Reliance Retail) Dance crew member & event backstage coordination PGDM Leadership & Events Led freshers, farewell, annual fest, sports day & cultural events Managed PR, media coordination & audience engagement Represented institute in Singapore exposure program Additional Experience Store launches (Kama Ayurveda & Reliance Retail) Dance crew member & event backstage coordination
Software
ERP
Certification
Certified Personal Shopper – Shoppers Stop
Interests
Dance
Yoga
Bike Riding
MMA
Timeline
Retail Operations Manager
Nicobar Designs Pvt. Ltd.
06.2025 - Current
Department Manager
H&M
10.2023 - 04.2025
Assistant Store Manager
Nykaa Luxe
01.2022 - 10.2023
Hub In-Charge
Flipkart
10.2020 - 09.2021
Shift In-Charge
Kama Ayurveda
08.2018 - 09.2020
Personal Shopper
Shoppers Stop
04.2017 - 07.2018
B.Com -
St. Thomas College
04.2001 -
MBA - Finance & Marketing
SIMER
04.2001 -