Results-driven Team Sales Manager with proven success in achieving sales targets and enhancing team performance. Expertise in sales strategy implementation and customer relationship management to drive business growth.
Overview
7
7
years of professional experience
Work History
Team Sales Manager - (Commercial Vehicle Finance)
M3 GRADE - Kotak Mahindra Bank Limited
Patna
02.2021 - Current
Managed team of 7 Relationship Managers focused on acquiring market share in used HCV and construction equipment finance.
Oversaw new and used SCV, car, genset, and tractor finance through dealerships, DSA channels, retail liabilities branch leads, and direct sources.
Developing and managing a strong dealer and DSA networks to ensure steady business inflow.
Monitored collection performance, followed up on overdues and coordinated recovery efforts to maintain portfolio health.
Led sales team to achieve monthly targets and enhance performance.
Analyzed market trends to identify new sales opportunities and strategies.
Implemented effective sales techniques to increase disbursement volume.
Developed and executed sales strategies that contributed to increased market share.
Ensured compliance with company policies and procedures related to sales operations.
Monitored competitor activity and adjusted sales strategies accordingly.
Customer Relationship Officer
Assistant Manager - Bandhan Bank Limited
Siwan
05.2019 - 01.2021
Acquired CASA accounts and cross-sold life insurance, health insurance, and mutual funds to enhance customer portfolio.
Actively involved in branch operations to ensure smooth and timely EOD.
Assisted customers with account inquiries and product information.
Resolved customer complaints, improving overall satisfaction and fostering loyalty.
Educated clients on banking products and services, facilitating informed financial decisions.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Processed transactions efficiently at the teller window.
Education
MBA - Finance & Marketing
Birla Institute of Technology
Mesra, Ranchi
05-2019
Bachelors in Financial Market Operations - Finance