Akash Thakur
New Delhi
Summary
Detail-oriented Assistant Manager offers more than 3years progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
DotPe
Gururgam
05.2021 - Current
- Conducted data analysis, created reports and dashboards using Tableau and Zoho Analytics.
- Created technical documents outlining processes, procedures and standards used in Business Intelligence development efforts.
- Utilized advanced Excel formulas and functions to support infrastructure.
- Implemented efficient solutions for data integration from multiple sources into the dashboard system.
- Coordinated with other departments to ensure smooth flow of operations.
- Established processes for monitoring customer satisfaction levels.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
MBA - Operations Management
Gautam Buddha University
Greater Noida06-2020
BTech - Computer Science
Gautam Buddha University
Greater Noida06-2018
High School Diploma -
Lilawati Vidya Mandir
Delhi03-2015
Skills
- SQL
- Advanced Excel
- Business Intelligence
- Task Delegation
- Customer Relations
- Employee Performance Evaluations
- Operations Management
- Process Improvement
Timeline
Assistant Manager
DotPe
05.2021 - Current
MBA - Operations Management
Gautam Buddha University
BTech - Computer Science
Gautam Buddha University
High School Diploma -
Lilawati Vidya Mandir
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