READING BOOKS
AKASH TIWARI
STORE MANAGER
LUCKNOW
Summary
Experienced Store Manager with over more than 3 years of experience in Retail Environments. Excellent reputation for resolving problems and improving customer satisfaction. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
3
3
Languages
Work History
Store Manager
NEWACO GRUPO
LUANDA
09.2019 - Current
- Protected store from loss or theft by setting and enforcing clear security policies.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Retail Sales Officer
TITAN COMPANY LIMITED
LUCKNOW
09.2018 - 08.2019
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted in driving sales through targeted product presentation and merchandising.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Junior Executive
SHRIRAM TRANSPORT FINANCE COMPANY LIMITED
LUCKNOW
05.2017 - 07.2018
- Reviewed invoices and monitored payments for timely reconciliation.
- Collaborated with back-office team members to facilitate seamless business execution.
- Developed sales strategies to achieve short and long-term sales revenue objectives.
- Conducted regular meetings with team to discuss issues, concerns and updates.
Customer Care Executive
AEGIS LTD
LUCKNOW
11.2015 - 04.2017
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Resolved concerns with products or services to help with retention and drive sales.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
INTERMEDIATE - SCIENCE
R B S B SINGH INTER COLLAGE
SITAPUR 04.2010 - 06.2012
Bachelor of Arts - ECONOMICS
CSJM UNIVERSITY
KANPUR 04.2014 - 08.2017
Skills
Team leadership and coaching
Certification
ADVANCE DIPLOMA IN COMPUTER APPLICATION at IICT, LUCKNOW
Interests
TRAVELING AND LISTENING MUSIC
PLAYING CRICKET
Timeline
Store Manager
NEWACO GRUPO
09.2019 - Current
Retail Sales Officer
TITAN COMPANY LIMITED
09.2018 - 08.2019
Junior Executive
SHRIRAM TRANSPORT FINANCE COMPANY LIMITED
05.2017 - 07.2018
Customer Care Executive
AEGIS LTD
11.2015 - 04.2017
Bachelor of Arts - ECONOMICS
CSJM UNIVERSITY
04.2014 - 08.2017
ADVANCE DIPLOMA IN COMPUTER APPLICATION at IICT, LUCKNOW
07-2013
INTERMEDIATE - SCIENCE
R B S B SINGH INTER COLLAGE
04.2010 - 06.2012
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