Akash Tiwari
Kanpur
Summary
Dynamic Business Manager with a proven track record at UpGrad, excelling in sales leadership and partnership development. Expert in CRM software, I successfully drove enrollment growth through strategic initiatives and enhanced team performance. My strong decision-making skills and customer engagement strategies consistently exceeded expectations, fostering lasting relationships and optimizing operational efficiency.
Overview
7
7
years of professional experience
Work History
Business Manager
UpGrad
10.2024 - Current
- Developed business strategies to enhance operational efficiency and team performance.
- Managed budgets and financial forecasts to optimize resource allocation.
- Implemented process improvements to streamline workflows and reduce costs.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Facilitated communication between different teams within the organization through regular meetings.
- Spearheaded strategic partnerships with leading colleges and universities across Delhi NCR to drive enrollment in cutting-edge tech (AI/ML, Data Science, FSD), and non-tech (Digital Marketing, Business Analyst) programs.
- Collaborated with internal product, sales, and academic teams to co-create customized academic partnerships, and hybrid learning models.
- Delivered seminars, webinars, and on-ground student orientation sessions to increase awareness and conversion for career-focused programs.
Senior Business Development Manager
Tathagat
02.2024 - 09.2024
- Created content for promotional materials, including brochures, flyers, and websites.
- Organized and planned seminars, conferences, meetings, and other special events.
- Created detailed agendas for each seminar to ensure all topics were covered in a timely manner.
- Developed, implemented, and managed center's budget.
- Analyzed financial statements to identify areas of improvement and suggest corrective measures.
- Assisted in developing long-term strategic plans for maximizing profitability and minimizing risk exposure.
- Developed and implemented marketing plans for promotional campaigns.
Business Development Manager
Unacademy
Delhi
10.2022 - 01.2024
- Setting goals and developing plans for business and revenue growth
- Researching, planning, and implementing new target market initiatives
- Handling both field sales and marketing
- Managing two centers Laxmi Nagar and C.P.
- Organized and planned seminars, conferences, meetings, and other special events.
- Identified target audiences and developed strategies to reach them.
- Organized events such as webinars, conferences and trade shows to generate leads and increase brand visibility.
- I was handling team of 14 members.
Business Development Manager
BYJU's
Noida
09.2020 - 09.2022
- Responsible for training team members, setting the strategy, and monitoring the progress
- Maintaining a good rapport with the client was effective in active lead generation and regular follow-ups helped to high ticket sales value
- Worked on Several segments of Byju's - BTC (BYJU's Tuition Center), DS model, and VC model
- Ensured closure of leads by conducting sessions to finalize sales of Educational packages
- I used to complete my input parameter i.e, 2hours of TT
- Developed and implemented strategies to increase sales and market share.
- Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
BDA
Brewbakes Hospitality Sons and Pvt Ltd
Delhi
03.2018 - 06.2020
- Managed daily franchise operations
- Implemented efficient business practices
- Manage the sales cycle from prospect to closing independently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified potential new franchisees and conducted due diligence reviews.
- Cultivated relationships with existing franchise owners to ensure compliance with brand standards.
- Managed the development of operations manuals and training programs for new franchises.
Education
Bachelor of Arts - Language Arts Education
CSJM University
Kanpur05.2016
Associate of Science -
Stepping Stones Intermediate College
Kanpur04.2012
Skills
- Sales leadership and management
- Market research and analysis
- CRM software expertise
- Industry networking and relationship building
- Lead generation and prospecting
- Customer engagement strategies
- Partnership development and management
- Sales closing techniques
- Customer service excellence
- Decision-making skills
Key Learnings & Takeaways
- Developed high-level stakeholder management skills through regular interaction with senior academic leaders.
- Gained deep insight into higher education systems and curriculum alignment in India.
- Honed consultative selling techniques and institutional business development strategies.
- Strengthened strategic thinking, negotiation, and relationship-building capabilities in an academic partnership context.
- Understood the nuanced differences in pitching tech vs. non-tech programs and tailoring communication accordingly.
- Experienced working in a mission-driven EdTech environment focused on employability and upskilling outcomes.
Disclaimer
I hereby declare that all the information mentioned above is true and correct to the best of my knowledge.
WEBSITES, PORTFOLIOS, PROFILES
https://www.linkedin.com/in/akash-tiwari-b068b3199
Timeline
Business Manager
UpGrad
10.2024 - Current
Senior Business Development Manager
Tathagat
02.2024 - 09.2024
Business Development Manager
Unacademy
10.2022 - 01.2024
Business Development Manager
BYJU's
09.2020 - 09.2022
BDA
Brewbakes Hospitality Sons and Pvt Ltd
03.2018 - 06.2020
Bachelor of Arts - Language Arts Education
CSJM University
Associate of Science -
Stepping Stones Intermediate College
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