Seasoned travel management professional with 17+ years of experience in business development, commercial strategy, airline sales, and revenue optimization. Proven ability to reduce costs (20% savings through strategic vendor management) and improve product-market fit (30% improvement via technology integration). Seeking a Senior Manager – Airline Contracting, travel management & Travel Procurement role at a leading travel company to leverage expertise in strategic procurement, maximize profitability, and enhance global travel operations.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Travel Director
Baleno India Travels Pvt Ltd. (Part of D’Amico Shipping Group)
New Delhi
06.2024 - Current
Company Overview: A leading travel company under D’Amico Shipping Group.
Achieved 20% cost reduction through vendor management and contract negotiations.
Improved product-market alignment by 30% via execution of a strategic product roadmap and technology integration.
Enhanced issue resolution speed by 20% through effective stakeholder interaction and relationship management.
Increased operational efficiency by 15% by leading cross-functional teams and optimizing processes.
Supervised partner negotiations, ensuring operational and relationship success.
AGM Commercials
Yatra Online Pvt Ltd
Gurgaon
09.2023 - 05.2024
Company Overview: A leading online travel agency in India.
Identified 20+ key opportunities in the online travel ecosystem through detailed market analysis, informing strategic decisions.
Expanded market reach by bargaining 5+ supplier agreements, enhancing distribution capabilities.
Improved lead generation by onboarding 2 new meta-search affiliates, optimizing the booking funnel.
Head Commercial Expansion & Marketing
Easemytrip.com
Noida
09.2022 - 08.2023
Company Overview: An online travel agency providing various travel-related services.
Spearheaded commercial expansion strategies across B2B and B2C channels, driving 10% sustainable business growth.
Established 10+ strategic partnerships, extending market presence and fostering mutually beneficial relationships.
Head of Affiliates and Partnerships Vertical
Travelwings.com LLC (Satguru Travel Group)
Gurgaon
11.2020 - 08.2022
Company Overview: A travel agency specializing in various travel services.
Diversified market footprint by leading 5+ successful merchant acquisitions in competitive sectors.
Accomplished 20% annual business growth through execution of long-term sales strategies.
Expanded market presence across 15+ new regions by structuring strategic partnerships.
Sr. Manager, Business Development
Yatra Online Pvt Ltd
Gurgaon
02.2015 - 08.2020
Company Overview: One of India’s top online travel services.
Increased market share by 15% through business development and product innovation.
Boosted revenue by 15% by aligning sales operations with P&L objectives.
Expanded market footprint by acquiring 30+ new clients.
Manager Key Accounts
Amadeus India Pvt. Ltd.
New Delhi
04.2009 - 01.2015
Company Overview: A technology company for the global travel industry.
Drove a 30% business growth by establishing 5 significant commercial partnerships.
Enhanced client satisfaction scores by 25% through tailored account management approaches.
Accountable for RFP responses, leading to strategic wins that contributed to a10% increase in market share.
Accomplished multiple tasks within established timeframes.
Manager Corporate Sales
Johnson Controls Pvt Ltd
New Delhi
11.2005 - 03.2009
Company Overview: An international property management firm.
Boosted revenue resulting in {20%} growth by spearheading business development and corporate sales initiatives.
Built and lead a team of 10 sales professionals, enhancing overall performance through priority training.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Reorganized and optimized leads management by implementing CRM solution.
Established strong client relationships for enhanced customer satisfaction and loyalty.
Sr Sales Coordinator
Qatar Airways
New Delhi
02.2005 - 10.2005
Company Overview: A major international airline.
Advised on routing and pricing, optimizing costs by 10% for 50 trade segments.
Improved team productivity by {15%} by executing effective management strategies.
Increased sales revenue by developing and implementing strategic sales plans.
Negotiated contracts with clients to secure long-term business partnerships.
Established performance metrics for individual team members to track progress towards targets consistently.
Sr Sales Executive
Amadeus India Pvt. Ltd.
New Delhi
12.2001 - 01.2005
Company Overview: A technology company for the global travel industry.
Amplified market share by 15% and adding 5 new accounts, resulting insignificant revenue growth.
Reduced new account acquisition costs by 15% through strategic marketing optimizations.
Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
Established long-lasting relationships with key clients through effective account management and consistent communication.
Management Trainee
Thomas Cook India Ltd
New Delhi
12.2000 - 11.2001
Company Overview: An international travel company.
Maximized overall sales by 5% through effective management of corporate travel arrangements.
Developed problem-solving abilities through hands-on experience with real-life business scenarios.
Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
Used company reports to analyze sales, gross profit and inventory activities.
Education
BBA - B Com Honrs
Delhi University
New Delhi
03.2000 - 03.2000
High School Diploma -
IATA Geneve
New Delhi
12.2000
Skills
Online Travel
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Accomplishments
Revenue Growth - Achieved 15% revenue growth through strategic planning and execution.
Cost Optimization - Reduced travel expenses by 5% through meticulous budget management.
Market Expansion - Broadened market reach by 10% via vendor negotiations and partnerships.
Customer Retention - Improved retention rates by 12% through enhanced stakeholder relations.