Akash Tripathi
Process Lead
Gurugram
Summary
Detail-oriented banking & financial services professional with ~ 6 years of experience, specializing in banking operations, mortgage underwriting, post-close audit, credit assessment, regulatory compliance, and process governance. Proven ability to deliver accurate, high-quality work under strict timelines while supporting cross-functional teams. Adept at problem-solving, reporting, stakeholder communication, and operational excellence. Seeking opportunities in lending operations, credit risk, banking analytics, and process management.
Overview
7
7
years of professional experience
2
2
Languages
Work History
CS&O Senior Analyst : Process Lead
NatWest Group
12.2022 - Current
- Working as a Process Lead my day to day tasks are generate, analyse, and publish critical daily operational reports enabling informed decision-making.
- Conduct deep-dive analysis on escalations and process breakdowns; provide actionable solutions to maintain workflow integrity.
- Act as a key floor support resource, resolving team queries and mentoring junior members.
- Manage day-to-day operational tasks ensuring accuracy, compliance, and timely delivery.
Associate Consultant (Mortgage Audit)
Oracle Financial Services Software
06.2021 - 12.2022
- Performed Post-Close Audit for US mortgage secondary market ensuring adherence to Federal, GSE, and client-specific regulations.
- Reviewed complex mortgage documentation, identifying discrepancies with high accuracy and due diligence.
- Ensured compliance with regulatory guidelines and investor requirements through detailed transaction reviews.
- Coordinated with clients to clarify case-level concerns and expedite resolution.
Business Operations Associate (Mortgage Underwriting)
Tata Consultancy Services
07.2019 - 06.2021
- Underwrote and quality-checked mortgage home loans under a pilot BFSI project focusing on credit eligibility and risk assessment.
- Managed MIS, work allocation, and daily reporting for team performance monitoring.
- Provided floor support, feedback reports, and process insights to enhance efficiency.
- Ensured alignment with client requirements and delivered fast, accurate resolutions.
Summer Internship
TikTok Games Pvt. Ltd / WinZO Games
07.2018 - 08.2018
- Created digital content for gaming applications and analyzed region-wise performance metrics.
- Assessed user behavior trends to support marketing and content strategy.
Education
B.Sc. - Physical Science + Computer Science
Motilal Nehru College, University of Delhi
05-2019
Intermediate - PCM
Heliger Borden Education Centre
04-2016
High School -
Virendra Swarup Education Centre
04-2013
Skills
Post-Close Audit & Compliance
Accomplishments
- Recognized multiple times with Letters of appreciations and accolades for exceptional performance and team support.
- Received Spot Recognition for accuracy, reliability, and consistently exceeding quality standards.
- Held leadership roles as School Prefect and Vice Captain demonstrating strong management and team-handling abilities.
Current Address
Building 37B, Noble Enclave, Sector 22, Gurugram – 122001
Timeline
CS&O Senior Analyst : Process Lead
NatWest Group
12.2022 - Current
Associate Consultant (Mortgage Audit)
Oracle Financial Services Software
06.2021 - 12.2022
Business Operations Associate (Mortgage Underwriting)
Tata Consultancy Services
07.2019 - 06.2021
Summer Internship
TikTok Games Pvt. Ltd / WinZO Games
07.2018 - 08.2018
B.Sc. - Physical Science + Computer Science
Motilal Nehru College, University of Delhi
Intermediate - PCM
Heliger Borden Education Centre
High School -
Virendra Swarup Education Centre