Results-driven Process Developer with proven strengths in background verification, onboarding processes, and SLA management. Skilled in documentation management and data analysis, ensuring efficient candidate experiences and timely onboarding.
Overview
7
7
years of professional experience
Work History
Process Developer
GENPACT
11.2021 - Current
Managing the complete US & Canada boarding cycle which includes paperwork, background verification, drug test, and other occupational health screening for the newly identified hires based on different requirements.
Handling internal movements for US & Canada and ensuring the appropriate background checks are on place for the respective client.
Drafting the offer letter's manually, creating profile over Red Carpet (SilkRoad irrespective of business or client.
Reviewing the application and other forms and collecting the missing information from the candidates.
Maintaining onboarding tracker and tracking the progress of the candidate for the onboarding purpose from initiating the offer to getting the candidate started.
Hands on experience on the BGV portals like FADV, A-Check and Clear Star.
Handling Background verification and Occupational Health screening for new hires.
Handling all the international checks for entire team, providing details and forms to the team for specific country.
Answering Candidate questions regarding the process.
Effectively documenting and reporting the status of each candidate continuously.
Escalating issues to the onboarding lead without delay.
Follow up with the BG Vendors for closing verification.
Ensure the Candidate is completing the process within required SLA (Complete paperwork, scheduling drug and blood screening and for vaccination).
Creating and Activating OHR (Oracle Human Resource/ Employee ID) over Oracle.
Uploading salary and bonus data over Oracle on the date of joining for the candidates accordingly.
Ensuring the appropriate background checks and drug screens have been completed prior to enter data on onboarding tracker and saving paperwork to share points.
Closures of BGV checks as per the agreed SLA.
Completing the I-9 for newly hired candidate.
Ensuring the newly hired candidates provide the I-9 Document within a time frame.
Handling Positive drug cases for newly hired candidate.
Ensuring the start date for the candidate.
If the candidate does not send paperwork back in the required SLA, notify the recruiter regarding it to reach out to candidate and to take action.
Following up and resolving issues with the Teammates.
Continuously seek to improve the efficiency and effectiveness of the process.
Attention to details and ability to work autonomously and meet deadlines required.
Maintaining the GTT (Global Transaction Template) for internal movement purpose on monthly basis.
Maintaining SLA & Drop Data for the candidates on monthly basis.
Handling the process mailbox, acting to the email accordingly or else tagging them to the appropriate category.
Assistant Manager
Axis Bank
07.2019 - 01.2020
Managing the branch operations and sales.
Reviewing and managing the customer service department to ensure the excellence and assist customers and prospective customers.
Oversees and assisted with all branch reports for approval.
Managing the business relations with customers and achieving the sales targets assigned.
Handling the KYC process, daily operations such as clearing of cheque, RTGS, NEFT.
Handling and working on salary process for different organization and small firms.
Preparing and maintaining the weekly records for prospective customers and work on CRM system.
Handling customers queries.
Working on the banking software to ensure banking transaction & operations such as Saksham, Finacle.
Internship Student
Patanjali Ayurverda Pvt LTD
06.2018 - 07.2018
Assisted in product formulation and testing under senior researchers' guidance.
Conducted market research to support product development initiatives and strategies.
Collaborated with team members on quality assurance inspections of herbal products.