Akash Upadhyay
New Delhi
Summary
With 3 years of proven success in sales, I have consistently exceeded targets and was recognized as one of the top performers for delivering outstanding results and building strong client relationships. I take pride in mentoring and supporting new team members, fostering a culture of trust and collaboration that drives growth. Known for my enthusiastic and optimistic mindset, I thrive in fast-paced environments and bring a solutions-focused approach to both customer engagement and team development.
Overview
4
4
years of professional experience
Work History
Senior Business Development Executive
PlanetSparks
05.2021 - 04.2022
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Kept meticulous client notes and updated account information in company databases.
Senior Service Advisor
CallBA - British Airways
04.2022 - 04.2023
- Performed work in compliance with established regulations, policies and standard operating procedures.
- Developed and maintained working knowledge of products and services to deliver timely, accurate information.
- Exceeded productivity targets and sales goals.
- Overcame objections using friendly, persuasive strategies.
OPS CSR III
Telus Digital
06.2024 - Current
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Education
Bachelor of Technology - Electronics And Communication Engineering
Lovely Professional University
IndiaSkills
- Verbal and written communication
- Sales and marketing
- Team Oriented
- Upselling techniques
- MS Excel - Basics
Accomplishments
- Ranked #2 in IB WLS campaign for Q4 - SPIFF (2024) {Telus International }.
Timeline
OPS CSR III
Telus Digital
06.2024 - Current
Senior Service Advisor
CallBA - British Airways
04.2022 - 04.2023
Senior Business Development Executive
PlanetSparks
05.2021 - 04.2022
Bachelor of Technology - Electronics And Communication Engineering
Lovely Professional University
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