Akash V
Bangalore,India
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Operation Specialist
Empower
Bangalore, Karnataka
05.2022 - Current
- Processed retirement funds and maintenance on accounts.
- Reviewed Roll-over, Roth, IRAs, and 401k plans to ensure they are qualified under IRS and plan guidelines and regulations.
- Responded back to daily emails for checks that need to be flagged for a deposit or sent to retail for in-house IRA accounts.
- Reviewed and quality checked work items that come through a presorted queue.
Quality Control Analyst
Thinksmart Info Solutions
Bangalore, Karnataka
09.2020 - 02.2022
- Maintained qualified skills by proactively participating in professional development activities.
- Identify issues and risks and bring inconsistencies and problems to the attention of management.
- Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed-upon service levels.
Process Analyst
Thinksmart Info Solutions
Bangalore, Karnataka
02.2019 - 08.2020
- Responsible for processing tax certificates for properties located in the US through online search and calling.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Assisting the team leader with daily production reports.
Managing the queue and assigning orders to colleagues during the absence of the team leader. - Training new colleagues with regard to the updates received from clients and assisting the colleagues with queries regarding the process.
Education
Bachelor of Commerce - Accounting and Finance
KLE's S.Nijalingappa College
Bengaluru, Karnataka 11.2016 - 06.2021
Master of Business Administration - Finance and Human Resource Management
Jain(Deemed-to-be University)
Bengaluru, Karnataka 06.2023 -
Skills
- Process development
- Workflow analysis
- Microsoft Office Suite
- Multi-tasking
- Employee training
Certification
AWS Soution Archiect | Edurekha
May 2021 - Jul 2022
Languages
English
Fluent
Telugu
Fluent
Declaration
I hereby declare that the above-mentioned information's furnished are true to the best of my knowledge.
AKASH V
Timeline
Master of Business Administration - Finance and Human Resource Management
Jain(Deemed-to-be University)
06.2023 -
Operation Specialist
Empower
05.2022 - Current
Quality Control Analyst
Thinksmart Info Solutions
09.2020 - 02.2022
Process Analyst
Thinksmart Info Solutions
02.2019 - 08.2020
Bachelor of Commerce - Accounting and Finance
KLE's S.Nijalingappa College
11.2016 - 06.2021
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