Hi, I’m
Akash Choudhury
Human Resource Manager
Durgapur
Summary
Results-driven HR Manager offering 13+ years in achieving positive human resources results for Healthcare companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.
Overview
14
years of professional experience
6
years of post-secondary education
3
Languages
Work History
Saifee Hospitals
Manager, Human Resources
09.2023 - 12.2023
Job overview
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Optimized HR department efficiency by refining policies, procedures, workflows, and resource allocation.
- Devised hiring and recruitment policies for 100-200 employee company
SRIMS & SH
Manager - HR & Admin
08.2022 - 09.2023
Job overview
- Promoted to HR Manager position, with added responsibility of handling and supervising Department, with further more dedication and devotion.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Mentored junior team members for career advancement, fostering pipeline of future leaders within organization.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Devised hiring and recruitment policies for 650-700 employee company
SRIMS & SH
Deputy Manager - HR and Admin
06.2017 - 07.2022
Job overview
- Served as Head of Department for more than 5 years, reporting directly to CEO of organization also heading team of 4 Members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Organized and led staff orientation programs and training to promote collaboration.
- Devised hiring and recruitment policies for more than 500 employee company.
- Handled sensitive personnel issues discreetly while maintaining confidentiality at all times.
- Enhanced employee satisfaction by implementing innovative HR policies and practices.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Improved employee relations through proactive communication, conflict resolution, and counseling services.
Tata Consultancy Services Ltd.
Senior Process Associate BPO
01.2015 - 04.2017
Job overview
- Handling Customer queries over email and chat services in ERU (Energy Resource Utility) domain for well-known UK based organization, RWE Company.
- Managed over 50 customer calls per day and met month-end reporting objectives and deadlines.
- Managed critical projects, successfully meeting deadlines while maintaining high-quality outputs.
ILS Hospitals
Senior Executive Operations
02.2013 - 01.2015
Job overview
- Managing Admission and Discharge process of patients after scrutinizing bills with treatment of patient, completing over 25-30 in-patient bills per day.
- Also preparing various internal reports regarding daily proceedings of IP department and forwarding them to upper hierarchy.
- Managed large-scale projects with budgets exceeding ₹50 Lacs, ensuring completion within specified timeframes while adhering to strict quality standards
Fortis Hospital Pvt. Ltd.
Care Facilitator
11.2011 - 10.2012
Job overview
- Billing of Out Patient Services and Health Check-Up Packages and procedures.
- Organized patient records and database to facilitate information storage and retrieval
- Supported individuals facing mental health challenges by offering compassionate guidance and advocating for their unique needs within healthcare system.
- -Single handedly completing over 50-60 Intensive Health-Checkups per day.
Artemis Health Institute
Associate - Patient Care Services
06.2010 - 06.2011
Job overview
- Managing billing process specifically emergency Department and also assisting patients with various non-medical assistance required during Casualty as well as normal visits to hospital.
- Everyday over 100-200 patients were performed for their checkups and treatment.
The Mission Hospital
Trainee - Front Office/ Customer Relations
11.2009 - 05.2010
Job overview
- Established coordination with Admission and Discharge process of patients and also Out Patient Department daily proceedings.
- Managed over 100-150 visitors for their various healthcare needs on daily basis.
Education
IIBM Institute of Business ManagementMeerut, India
MBA from Human Resources Management
04.2022 - 03.2023
Sikkim Manipal Education Distance EducationDurgapur, India
MBA from Hospital Administration
09.2011 - 04.2014
Durgapur Society of Management SciencesDurgapur, India
BHM from Hospital Management
09.2007 - 08.2010
Skills
Leadership
Recruitment Process
Policy Improvement Recommendations
Human Resource Information System HRIS
Training & Development
Time Management
Payroll Processing
Payroll Management
Onboarding Processes
Employee Retention
Records Management
Timeline
Manager, Human Resources
Saifee Hospitals
09.2023 - 12.2023
Manager - HR & Admin
SRIMS & SH
08.2022 - 09.2023
IIBM Institute of Business Management
MBA from Human Resources Management
04.2022 - 03.2023
Deputy Manager - HR and Admin
SRIMS & SH
06.2017 - 07.2022
Senior Process Associate BPO
Tata Consultancy Services Ltd.
01.2015 - 04.2017
Senior Executive Operations
ILS Hospitals
02.2013 - 01.2015
Care Facilitator
Fortis Hospital Pvt. Ltd.
11.2011 - 10.2012
Sikkim Manipal Education Distance Education
MBA from Hospital Administration
09.2011 - 04.2014
Associate - Patient Care Services
Artemis Health Institute
06.2010 - 06.2011
Trainee - Front Office/ Customer Relations
The Mission Hospital
11.2009 - 05.2010
Durgapur Society of Management Sciences
BHM from Hospital Management
09.2007 - 08.2010