Akash Basu
Summary
Results-driven Sales Consultant with experience in high-volume outbound sales, consultative selling and relationship building within a fast-paced, KPI-driven environment. Consistently recognized as a top-performing consultant through disciplined sales activity, strong commercial performance and the ability to build rapport quickly with customers. Committed to building lasting relationships, understanding customer needs and delivering tailored solutions that create value for both customers and the business.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Compare & Connect
Melbourne
09.2024 - Current
- Consistently rank within the Top 10% of Sales Consultants, meeting and frequently exceeding weekly and monthly sales targets.
- Onboard 60–90 customer accounts per week across electricity, gas and internet services through consultative sales conversations and tailored solutions.
- Maintain an average 55% sales conversion rate through effective objection handling, active listening and solution-focused selling.
- Conduct 25–30 outbound sales conversations daily, building rapport quickly, identifying customer needs and recommending tailored solutions that create value for both customers and the business.
- Nominated for Company-wide Salesperson of the Year (2025) in recognition of outstanding sales performance and contribution to team success.
- Maintain accurate customer records using Genesys and internal quotation systems, ensuring timely follow-up and disciplined CRM management.
- Promoted from Casual to Full-Time in recognition of sustained performance, reliability and contribution to team success.
- Support new consultants through informal call shadowing and knowledge sharing, contributing to team capability and onboarding.
Head of Communications
Raahgiri Foundation
New Delhi
08.2021 - 05.2023
- Led the organisation's communications strategy across digital platforms, strengthening brand visibility and community engagement.
- Increased digital engagement by more than 150% through structured content planning and audience-focused messaging.
- Planned and delivered multimedia campaigns, including podcast production and social media initiatives.
- Analysed campaign performance data to optimise messaging and improve communication effectiveness.
Education
Master of Global Media Communications -
University of Melbourne
Melbourne, VictoriaBachelor of Science (Honours) - Economics & Politics
University of Warwick
United KingdomSkills
- Outbound Sales
- Consultative Selling
- Objection Handling
- CRM Management
- KPI-Driven Performance
- Customer Engagement
- Relationship Building
- Professional Communication
Work Rights
- Australian Full Working Rights
- No Sponsorship Required
Timeline
Sales Consultant
Compare & Connect
09.2024 - Current
Head of Communications
Raahgiri Foundation
08.2021 - 05.2023
Master of Global Media Communications -
University of Melbourne
Bachelor of Science (Honours) - Economics & Politics
University of Warwick