Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Akash K Fogat

Jaipur

Summary

Dynamic Customer Service Associate with proven expertise at Bank of Baroda, excelling in account management and transaction processing. Leveraged strong product knowledge and exceptional communication skills to resolve customer complaints effectively, enhancing overall customer satisfaction. Committed to delivering outstanding service and fostering positive client relationships.

Human Resources Assistant with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing, and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Working as Customer Service Associate

Bank of Baroda
Bhilwara
06.2013 - Current
  • Assisted customers with account inquiries and transaction requests.
  • Provided information on banking products and services to enhance customer knowledge.
  • Resolved customer complaints through effective communication and problem-solving skills.

Education

Bachelor of Technology - Computer Science

Sobhasaria Engineering College, Sikar
Sikar
06.2007 - 06.2011

Skills

  • Customer service
  • Account management
  • Transaction processing
  • Product knowledge

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Working as Customer Service Associate

Bank of Baroda
06.2013 - Current

Bachelor of Technology - Computer Science

Sobhasaria Engineering College, Sikar
06.2007 - 06.2011

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Akash K Fogat