Summary
Overview
Work History
Education
Skills
Languages
Projects
Affiliations
Certification
Hobbies
Declaration
Timeline
Generic
Akash Kumar Dash

Akash Kumar Dash

Bengaluru

Summary

Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Technical Support Representative

HP Inc.
Bengaluru
07.2022 - 02.2023
  • Diagnosed system errors and implemented solutions to resolve them.
  • Identified potential areas for improvement in existing products or services.
  • Provided technical assistance to customers through phone, email and chat support.
  • Troubleshoot customer inquiries related to software and hardware issues.
  • Developed system documentation, user manuals, FAQs, troubleshooting guides.
  • Utilized remote access tools to connect remotely with customers' systems when necessary.

Education

B.Tech/B.E - Electrical And Electronics Engineering

Reva University
2022

Pre University - PCMC

Kendriya Vidyalaya DRDO
Bengaluru, Karnataka
2018

Skills

  • Python
  • AWS
  • MySQL
  • MATLAB
  • GCP (Google Cloud Platform)
  • Networking
  • Troubleshooting
  • Electrical Engineering
  • MS Office Proficiency
  • LAN/WAN
  • Customer Service

Languages

Hindi
First Language
English
Proficient
C2
Odia
Proficient
C2

Projects

  • Mobile Phone Detector (2020-2021)

The mobile phone detector project involves the design and development of a device or system that can detect the presence of mobile phones in a given area. The project may include the use of various sensors and technologies such as RF sensors, infrared sensors, and Bluetooth detectors. The objective of the project is to create a solution that can help detect unauthorized use of mobile phones in restricted areas. The project may also involve the development of an alert system that notifies the relevant authorities or personnel of the presence of a mobile phone.

  • Smart Grid Robot for Transmission Lines using IOT (2021-2022)

In this project we have developed a robot which can reduce manual work with its numerous smart applications. The robot will be an all-in-one package that comes with the best of home automation, security, assistance and much more. The objective behind building this project is to lower the risk of human lives working on transmission lines. The project also involves different type of sensors like, Current sensor, voltage sensor, temperature sensor to instantly find the exact distance and position where the problem occurred and resolve it.

Affiliations

  • National Level U-19 Badminton Player.
  • Regional Level U-19 Taekwondo Player.
  • Done Social Works as a Rotaract Club Member in NGO's.
  • Participated in 3 National NCC Camps and got Certifications.
  • Attended and won Cultural Programs.

Certification

  • Java Programming : Arrays, Lists and structured Data. Duke University, 2021
  • Programming for Everybody (Getting started with Python). University of Michigan, 2020
  • Machine Learning and Deep Learning in Python. University of Michigan, 2020
  • Using Python to Access Web Data. University of Michigan, 2020

Hobbies

  • Cooking
  • Sketching
  • Swimming
  • Travelling

Declaration

I hearby declare that all the details furnished above are correct to the best of my knowledge.

Timeline

Technical Support Representative

HP Inc.
07.2022 - 02.2023

B.Tech/B.E - Electrical And Electronics Engineering

Reva University

Pre University - PCMC

Kendriya Vidyalaya DRDO
Akash Kumar Dash