Hard-working Business Management Graduate with proven track-record of 11 years into leadership, organizational and financial management, seeking to apply my skills and expertise to a supervisory position in your esteemed organization.
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Overview
11
11
years of professional experience
Work History
Cluster Head
HDFC Bank Ltd
Jamshedpur
11.2021 - Current
Successfully handling branch with a team. Handling general administration of the branch and accountable for monitoring the overall branch operations, motivating sales team for revenue generation & managing profit centre operations with profitability excellence.
Managing business development activities entailing mapping of new market segments and developing them for attainment of periodical targets.
Proficient in developing and enhancing business for the organization, identify business opportunities/revenue models and generating business plans to business plans to achieve the same and locate potential clients in targeted segment to secured profitable business.
Providing an effective and inspirational leadership to the team members through regular training, motivation and performance appraisals in order to achieve the set targets.
Ensure that Unit and branch have proper functions and support.
Competently maintaining highest standards of customers service giving preference to customer satisfaction & promptly resolving their problems and concerns.
Expertise in preparing MIS for monitoring movement if key business indicators to facilitate decisions making and fruitful dissemination of information for internal and external use.
Maintains high standards in Routine Branch & Customers visit
Relationship Manager Microfinance
HDFC Bank Ltd
Jangipur, Behrampore, Asansol, Raniganj Baruipur and Amtala
07.2013 - 11.2021
Launched Microfinance Business in Jangipur & Berhampore Location.
Managed and controlled branch staffs proper qualification, capacity and experience
Made strategies for growth of business opportunities.
Resolve Customer Issues.
Managed and Monitored branch overall loan and collection portfolio.
Team management - Facilitate the team leaders on analyzing competence, strength, weaknesses of team members, coordination among team members, developing and motivating subordinates and giving feedback to team members.
Driven JLG model Microfinance business by identifying business potential location with prompt repayment from customers.
Monitor the each staff on a day to day basis for business and recovery. Set goals for customer & business growth. (Disbursement and loan outstanding) of all staff and monitor them monthly. Ensure branch statutory audit compliance on all cash related transactions and registers maintenance.
Set annual goal for all staff and conduct quarterly performance evaluation. Hold weekly meeting with all staff on a one basis to review weekly performance for each staff and branch achieve the goal. Motivation/Mentoring & retentions of the entire branch team in co-ordination with supervisor.
Develop method of monitoring branch staff & field level process implementation as outland in Field Manual and Policy Memorandums are strictly adhered. Co-ordination with Supervision, Audit Team and Training Quality departments on audits of branches and fraud control measures.
Business Development Associate
Frankilin Templeton Investment
Kolkata
05.2012 - 05.2013
Developing and Implement sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
Assist with drafting business plans, sales pitches, presentations, referral material and other document as required.
Identified new business opportunities and partners.
Cultivating strong relationships with new clients,while maintaining existing clients relationships.
Have demonstrate strong interpersonal skills with the ability to engage effectively with various levels id management staff ans clients.
Maintained channel sales of mutual fund from Banks and Distribution House.
Education
Post Graduation Diploma in Financial Planning - Financial Planning
International College of Financial Planning
Kolkata
05.2012
Bachelors of Commerce - Accounting and Auditing
Bhowanipur Education Society College
Kolkata
07.2010
W.B.B.H.S.E - Intermediate
Khalsa English High School
Kolkata
07.2007
W.B.S.E. - Matriculation
Khalsa English High School
Kolkata
06.2005
Skills
Proficient in Microsoft-Office
Reliable
Excellent communication skills
Energetic
People-oriented
Detail-oriented
Excellent time management skills
Excels in team leadership
Excellent work ethic
Strong interpersonal skills
Dependable
Basic mathematical aptitude
Expert in risk management
Financial analysis and planning
Complex problem solving
Accomplishments
Recognized as Key Performer for the Financial Year 2019-2020
Additional Information
Father Name : Sri Kusheshwar Prasad Srivastava
Mother Name : Late Smt Nilu Srivastava.
Date of Birth : 8th Of March 1989
Sex : Male
Nationality : Indian
Marital Status : Single
Languages Known : English, Hindi, Punjabi and Bengali
Address for Correspondence : 24 Ashutosh Mukherjee Road Bhowanipore Near
Homeland Mall. Kolkata-700020 (West Bengal)
Permanent Address : 24 Ashutosh Mukherjee Road Bhowanipore Near
Homeland Mall. Kolkata-700020 (West Bengal)
Declaration
I do hereby declare that the information provided above is true and correct to the best of my knowledge.
Timeline
Cluster Head
HDFC Bank Ltd
11.2021 - Current
Relationship Manager Microfinance
HDFC Bank Ltd
07.2013 - 11.2021
Business Development Associate
Frankilin Templeton Investment
05.2012 - 05.2013
Post Graduation Diploma in Financial Planning - Financial Planning
International College of Financial Planning
Bachelors of Commerce - Accounting and Auditing
Bhowanipur Education Society College
W.B.B.H.S.E - Intermediate
Khalsa English High School
W.B.S.E. - Matriculation
Khalsa English High School
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