Akash Parmar
Hospitality, Automotive And Virtual Assistant
Noida
Summary
Dependable Hospitality and Virtual Assistant professional with more than 4.5 years of experience providing administrative, organizational and customer service support in virtual environments and positive hospitality in physical environment. Proficient in MS Office, G Suite, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Virtual Assistant
CuringBusy Technology Pvt Ltd
5 2023 - 2024.01
- Schedule and Calendar Management - Assist in finance and funding process - Database upkeep and maintenance -Lead generation and cold calling
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Executed travel arrangements by researching and booking flights and accommodations.
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination
Management Executive
Mantec Consultants Pvt Ltd
2022.07 - 2023.05
- Sales and After sales for kitchen/household appliances - Assisting customers via voice and email support - Troubleshooting and Customer Retention
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Educated customers on company systems, form completion, and access to services.
- Acquired 100+ new customers through improved conversion techniques such as email follow-up messages
Front Office
WelcomLEAD | ITC Maurya
2019.07 - 2022.07
- Anticipating guest needs and fulfilling them - Worked with Front Office, Learning and Development and Food and Beverage departments
- Providing comfortable stay to VIP and high profile clients
- Airline crew and convoy management
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Good knowledge of left hand drive and right hand drive vehicles. From India and abroad.
- Directed phone inquiries, answered customer questions, and scheduled appointments
Education
Bachelor of Arts - Tourism And Travel Management
Indira Gandhi National Open University
New Delhi 2019.07 - 2023.03
12th - Commerce
Army Public School
Noida 2018.04 - 2019.03
10th -
Army Public School
Noida 2016.04 - 2017.03
Skills
Property Management Services
Microsoft Office/Google Suite
Customer and client relations
Travel planning
Customer relations and communications
Administrative support
Project planning
Hobbies
Automotive Journalism and Analysis
Basketball
Travelling
Timeline
Management Executive
Mantec Consultants Pvt Ltd
2022.07 - 2023.05
Bachelor of Arts - Tourism And Travel Management
Indira Gandhi National Open University
2019.07 - 2023.03
Front Office
WelcomLEAD | ITC Maurya
2019.07 - 2022.07
12th - Commerce
Army Public School
2018.04 - 2019.03
10th -
Army Public School
2016.04 - 2017.03
Virtual Assistant
CuringBusy Technology Pvt Ltd
5 2023 - 2024.01