Akbar Hussain Shaik

May 2022 to Till date

• Project Des: Germany Implementation.
• Involved in this implementation of roll out from legacy system N20 to ECC 6.0 project as a technical lead to complete cutover process.
• Successfully Provided mapping from Source system (SAP) to Target systems (3PL & 4PL)
• Successfully completed mapping for different plants of the same client.
• Provide the logic and mapping rule to middleware team.
• Which is an interface between SAP and 3PL vendors.
• Go through the client business processes, blueprint, template and created a working document for mapping the various processes.
• Designed the Organizational Model and configured the Enterprise Structure in the SD Module.
• Mapped the sales order interfaces with 3pl & 4pl vendors.
• Identified the outputs and designed according to the requirement and aligned with the legacy system with out any deviation.
• Documentation on the custom flows of master data, Customer master, Material master, And Pricing activities.
• Preparation of test scripts, responsible for unit level testing, integration testing and user acceptance testing (UAT).
• Coordinating and communicating directly with the business users for pre-go live support issues.
• Providing user manuals and providing training to business users..
• Involved in cut over and data migration activities

Teva Pharma

May 2022 to Till date

Project Des: APAC Implementation

• Optimized Processes and Increased Efficiency through the integration of legacy systems with SAP, enabling organizations to eliminate manual and repetitive tasks, enhance workflows, and boost overall operational performance.
• Enhanced Data Integrity and Transparency since legacy systems frequently experience data discrepancies and limited visibility among various departments. Integrating with SAP facilitates real-time data synchronization and establishes a unified source of truth, ensuring that accurate and current information is readily available to all pertinent stakeholders.
• Improved Reporting and Analytical Capabilities as SAP provides comprehensive reporting and analytics features, empowering organizations to extract valuable insights regarding their business performance. By merging legacy systems with SAP, companies can utilize advanced reporting tools and predictive analytics to make well-informed decisions and pinpoint areas for enhancement.

• Trained junior consultants on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
• Provided exceptional customer support, resolving complex technical issues with effective communication skills.
• Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.

Project Description: Invensys Application

- Production support encompasses the practices and disciplines necessary to support the integrated applications currently utilized by end users.

- A production support person or team is responsible for monitoring production servers, scheduled jobs, and incident management. They handle incidents and requests from end users, analyze these issues, and either respond with a solution or escalate them to other IT teams, which may include developers, system engineers, and database administrators.

- The team manages end-to-end support using the BMC Remedy ticketing tool while adhering to the company's SLA policies. They prioritize delivering the highest level of customer satisfaction based on the classification of each ticket.

Senior Functional Consultant
Schneider Electric (Invensys Move to AWS)
June 2020 to 2022

- Project Description: Invensys Move to AWS (Cloud)

- Involved in testing the current application after a successful database upgrade.

- Collaborated with multiple stakeholders to verify the integration and connection between the ERP and legacy systems.

- Participated in cutover meetings and GO/NO GO meetings.

- Validated systems following the successful deployment of the new database model.

- Conducted data validation and monitored application performance, maintaining relevant metrics.

- Provided prompt support to replicate any issues observed to assist the business.

- Thoroughly tested all business processes related to daily sales scenarios in the quality system and communicated updates to the upgrade team.

- Simultaneously provided live country support for all high- and medium-priority tickets.

- Managed live country Change Request (CHR) validations and deployed solutions to production within the designated time frame.

Senior Functional Consultant
Schneider Electric
June 2019 to 2020

-Project Description: Bridge Application (EHP8 Upgrade Testing / Live Country Support / Live Country CHRs)

- Involved in testing the EHP8 upgrade project for all quality systems.

- Provided prompt support to replicate issues observed to assist the business.

- Conducted thorough testing of all business processes related to daily sales scenarios in the quality system and communicated updates to the upgrade team.

- Offered live country support for all high- and medium-priority tickets.

- Managed live country CHR validations and ensured timely deployment of solutions to production.

• Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
• Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
• Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
• Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.

(ITC Infotech) Schneider-Electric April 2018 to 2019

• Project Des: JAPAN (Migration – Project/Hyper care support)
• We have successfully completed migration project for Japan country.
• Japan is Using SAP but Schneider migrating Bridge implementation from the Japan system.
• We have done WP0, WP1 , and WP4 activities like all Organizational elements with respective modules.
• We have done 40+ CFR’s for the SD module (WP1 Activities).
• We have done CHRs with business validation.
• Completed Hypercare support for the Japan project..

(ITC Infotech) Schneider-Electric Jan 2016 to 2019

• mySE application (My Schneider-electric application)
• Project : mySE Application
• After the successful go live of the project, we started Perform detailed of analysis of production support, which are defined as those activities which require functional analysis of incidents.
• It involves triaging tickets raised by end-users, outbound calls to clarify and resolve their technical issues, and identifying true technical issues for Technical Teams to resolve.
• Communication skills and intense knowledge of the application from end to end is needed.
• Perform analysis activities such as analyzing the issues and working on them based on priority.
• Involved in this implementation of mySE Application project as an SD consultant to complete the cutover process.
• Successfully Provided mapping from Source system (SAP) to Target systems (mySE).
• Completed mapping for different plants of the same client.
• Provided the logic and mapping rule to PI Team.
• Which is an interface between SAP and mySE.
• Go through the client business processes, blueprint, template and created a working document for mapping the various processes.
• Designed the Organizational Model and configured the Enterprise Structure in the SD Module.
• Documentation on the custom flows of master data, Customer master, Material master, And Pricing activities.
• Preparation of test scripts, responsible for unit level testing, integration testing and user acceptance testing (UAT).
• Coordinating and communicating directly with the business users for pre-go live support issues.
• Providing user manuals and providing training to business users..

Project: Sharepoint Support

• GfK has been a global leader in data and analytics, providing consumer and market insights for over 85 years.
• We are a company that leads with innovation – C3PO is an application that was built on Microsoft SharePoint and integrated with SAP as a back-end system.
• Understanding the As-Is business process.
• Improved customer satisfaction by promptly addressing and resolving support issues.
• Streamlined support processes for increased efficiency and faster issue resolution.
• Trained new support analysts, contributing to the overall growth and success of the team.
• Preparation of Business Process Master List, To-Be documents.
• Gap analysis.
• Arranging process validation workshop and getting sign-off of “To-be” document.
• Test problem resolution.
• Creation of User Training manual.
• Worked on Functional Design Specifications for Enhancements
• Coordinating with the Technical Team for customization and enhancements
• Involved in Testing new enhancements and following up with the business to get signoff.
• Arranging process validation workshop and getting sign-off of “To-be” document.
• Preparation of development functional specification.
• Unit testing and Integration testing, Co- ordination User Acceptance Test.
• Test problem resolution.
• Creation of User Training manual..