

Accomplishment-driven professional with 6 years of experience in IT domain. Business Analyst adept at utilizing data from diverse information systems to improve organizational decision-making. Skilled in transmitting data effectively between clients and development teams. Proficient in defining service standards and SDLC guidelines for smooth project delivery. Excellent at gathering requirements and achieving optimal resolutions. Strong communication, logical thinking, and problem-solving skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Experienced with MS Office Applications
Proficient in Agile Practices
Waterfall Methodology
Balsamic
ClickUp Task Management
Customer Support Using Freshdesk
Effective Slack Communication
User Story Documentation
Effective Presentation Skills
Internal Auditing
Quality Assurance
Business process improvement
Requirements Gathering
Product Development
Consulting
User Acceptance Testing
Skilled in Data Visualization
Product Management
Narrative use cases
Agile Project Management