Akesh Shakya
Associate
Summary
Dedicated and versatile professional with 11 months of experience as a Team Leader at Blinkit, 5 months as a Data Entry Operator at Dream Catchers, and currently working as a Junior Associate at PhysicsWallah Limited. Demonstrates strong expertise in financial coordination, operational support, and customer handling. At PhysicsWallah, actively involved in managing fee-related transactions, EMI coordination, and loan disbursal processes, contributing to seamless finance operations. Proven ability to build strong relationships with business partners and customers through effective communication and service. Reliable and organized, with a keen focus on optimizing business performance and meeting targets. Passionate about growth and always ready to contribute to team success through dedication, adaptability, and a strong work ethic.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Junior Associate
Physicswallah Limited
04.2024 - Current
- Managing financial documentation and coordination for education loan disbursals, and student fee processing.
- Assisting in the reconciliation of payments, refunds, and account verification.
- Supporting EMI processing, e-sign coordination, and student/vendor communications.
- Maintaining accurate records using Excel and internal systems for reporting and compliance.
- Collaborating with the finance and operations team to meet monthly collection targets.
- Contributed to successful project completion by tracking progress and updating team members regularly.
- Strengthened collaborative efforts among teammates by facilitating open dialogues during group discussions.
- Ensured timely completion of projects through diligent monitoring of deadlines and effective coordination between team members.
- Streamlined processes for increased productivity through the implementation of new software tools.
Team Leader
Blinkit Pvt Ltd
07.2023 - 03.2024
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Manage the team with great leadership experience.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Researched sales opportunities and possible leads to exceed sales goals, and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Data Entry Operator
Dream Catchers
11.2022 - 03.2023
- Verified data files prior to entry to maintain high data accuracy.
- Completed data entry tasks with accuracy and efficiency.
- Created and maintained data entry logs to track data entry activities.
- Maintained files, records and chronologies of entry activities.
- Produced monthly reports with advanced Excel spreadsheet functions.
Education
Bachelor of Commerce -
School of Open Learning
04.2021 - 07.2024
12th Passed - undefined
CBSE Board
10th Passed -
CBSE Board
Skills
Targeted lead generation
Timeline
Junior Associate
Physicswallah Limited
04.2024 - Current
Team Leader
Blinkit Pvt Ltd
07.2023 - 03.2024
Data Entry Operator
Dream Catchers
11.2022 - 03.2023
Bachelor of Commerce -
School of Open Learning
04.2021 - 07.2024
12th Passed - undefined
CBSE Board
10th Passed -
CBSE Board
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