Akhand Pratap Singh
Lucknow
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization.
I am rendering with Service Delivery, Service Business & Consumer Experience Management of Appliances alsike AC, Deep Freezer, Freezer, Refrigerator, Medical Ref., FLWM, TLWM, Semi WM, MW, DW. Network Expansion, Process Implementation & handling large team management are my Key Strengths. Profit-driven expert, productively contributed towards core business areas Management After Sales Management Dealer Profitability Spare Parts Management Channel Enlargement Distribution Network Expansion
Overview
6
6
years of professional experience
Work History
ASI (Area Service Incharge)
Voltas Ltd
Lucknow (Ayodhya)
10.2023 - Current
- I am rendering with Service Delivery, Service Business & Consumer
Experience Management of Appliances aslike AC, Deep Freezer, Freezer,
Refrigerator, Medical Ref., FLWM, TLWM, Semi WM, MW, DW.
Network Expansion, Process Implementation & handling large team
management are my Key Strengths.
Profit-driven expert, productively contributed towards core business areas
comprising:-
Dealer Management
After Sales Management
Dealer Profitability
Spare Parts Management
Channel Enlargement
Distribution Network Expansion
Area Service Executive - Service
Godrej & Boyce Mfg. Co.td.
03.2018 - Current
- Handling service delivery and service revenue: Manage ASP bill, Managing CSN, Monitoring daily open call, Managing status call, Handling dealer call, After Sales Management, Channel Enlargement, Spare Parts Management, Service Revenues: Generating AMC to customer, Spare billing and FG billing to ASP, Accessories billing
Cluster Manager
Kaleidofin Private Limited
- Roles & responsibilities: Manage network partners (financial institutions, NGO, and corporate network partnerships), Implement channel development, communication and relationship management strategies with network partner's field agents and supervisors to build scale sustainably
- The job involves working closely with partner's field staff and their supervisors and requires you to provide regular updates on customer enrollments, sales analytics, process gaps to the field agents and their supervisors
- Training and handholding of field staff in2022, Responsible for business targets such as customer uptake, channel partner activation, training, and certification of sales force and in design and implementation of marketing campaigns
- Prepare, manage, and reconcile sales and other business reports.
Education
MBA - Marketing Management And Research
Integral University Lucknow
Distance Learning 05-2022
Associate of Arts - Hindi English
Kanpur University
Distance Learning 05-2014
Polytechnic Diploma in Mechanical Engineering -
JRN Rajasthan Vidyapeeth University
05-2013
12th (Inter) PCM -
RGIC Prayagraj U. P. Board
05-2011
High School Diploma -
RGIC Prayagraj U. P. Board
10th High School 05-2009
Skills
- Team Building
- Problem solving
- Decision making
- Quick learner
- Customer Service
- Communication
Personal Information
- Date of Birth: 01/01/1994
- Nationality: Indian
- Marital Status: Single
Languages
- English
- Hindi
Hobbies and Interests
- Surfing through Internet
- Travelling
- Cooking new dishes
- Walking
- Running
- Gaming
Languages
Hindi
First Language
English
Elementary (A2)
A2
Timeline
ASI (Area Service Incharge)
Voltas Ltd
10.2023 - Current
Area Service Executive - Service
Godrej & Boyce Mfg. Co.td.
03.2018 - Current
Cluster Manager
Kaleidofin Private Limited
MBA - Marketing Management And Research
Integral University Lucknow
Associate of Arts - Hindi English
Kanpur University
Polytechnic Diploma in Mechanical Engineering -
JRN Rajasthan Vidyapeeth University
12th (Inter) PCM -
RGIC Prayagraj U. P. Board
High School Diploma -
RGIC Prayagraj U. P. Board
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