Summary
Overview
Work history
Education
Skills
Career objective
Personal strengths
Certification
Accomplishments
Languages
Timeline
Generic

Akhil A

Tiruvalla, Kerala,India

Summary

Accomplished professional with expertise in account planning and management, customer relationship management, and stakeholder collaboration. Proficient in business communication and sales analytics interpretation, with a strong background in B2B sales and pipeline management. Demonstrates CRM platform proficiency, particularly with Dynamic 365, and excels in process improvement implementation. Skilled in using Power BI and Tableau for KPI tracking and analysis. Adept at pricing management, presentation preparation, contract renewal, skilled negotiation, upselling, cross-selling, objection handling, and value-based selling. Committed to leveraging project management skills to drive business growth and enhance client satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Senior Associate- Market Segment Enablement

Ernst & Young
Kochi, Kerala
05.2023 - Current
  • Supported development and execution of annual Market Segment plans(over $3 billion planned revenue). Maintained Market Segment revenue plans, regularly reviewing progress against milestones.
  • Assembling and organizing market board packs for Sector Leadership meetings, Focus Core leadership meetings, GCSP forums and Country Leaders roundtable meetings.
  • Assuming full responsibility to identify key and strategic deals that are in line with sector goals on weekly basis which are represented in forum chaired by Sector and Service Line Leaders (in each forum around 100 deals are represented worth $650 million). Information is then shared with Global FS Leader.
  • Tracked key performance indicators such as revenue, sales, pipeline and margins against targets.
  • Effectively utilized Dynamics 365 to monitor sales and pipeline.
  • Disseminated relevant business analysis, competitive intelligence, and industry insights.
  • Collaborated effectively with Service Lines, Business Intelligence team, Account teams and support functions on Go-to-market initiatives.
  • Monitored budgets, addressing discrepancies in expenses promptly.
  • Successfully implemented UiPath automation to facilitate sales & pipeline analysis which resulted in 63% reduction in processing time.
  • Organised training sessions enhancing skillsets among new joiners.

Assistant Manager- Corporate Sales(Key Accounts)

Info Edge (India) Limited- Naukri.com
Chennai, Tamil Nadu
03.2022 - 05.2023
  • Developed and sustained partnerships with over 70 clients, demonstrating consistent value and maintaining high satisfaction rates.
  • Generated a revenue of Rs.2 cr.
  • Proactively contacted clients to identify upsell and cross-sell opportunities, securing contract renewals.
  • Delivered exceptional service to clients, fostering relationships for future business opportunities.
  • Resolved customer issues by coordinating with multiple internal teams to maintain trust.
  • Maintained client records in Dynamic 365 CRM, ensuring streamlined data processes and maximum efficiency.
  • Conducted market research to stay informed on product and industry trends, enhancing company offerings.
  • Executed end-to-end sales processes, including product demonstrations, proposal preparation, pricing negotiations, and payment collection follow-ups.
  • Utilised Tableau to analyse customer usage trends and develop customised solutions addressing customer pain points.

Client Partner (US region)

Neeyamo Enterprise Solutions
Chennai, India
04.2021 - 03.2022
  • Generated 2 leads, identified potential clients and managed prospect relationships
  • Understood the requirements of the clients & positioning an appropriate solution
  • Carried out industry research, competitor profiling and customer research
  • Events management & brand building
  • Participation in generating customer responses such as RFI/RFP, proposals and presentations
  • Enhanced marketing exposure through effective online content management and social media strategy
  • Prospecting and networking with key decision makers

Marketing Intern

Anthus Pharmaceuticals Pvt Ltd
Kochi, Kerala
05.2020 - 07.2020
  • Conducted effective market research to analyse the changes in market owing to the outbreak of Covid pandemic by conducting detailed survey among key stake holders such as doctors, chemists and medical representatives.
  • Facilitated successful product promotion by designing effective new marketing materials.

Sales Executive

Maxworth Electronic Systems Pvt Ltd
Bengaluru, India
02.2018 - 05.2019
  • In charge of sales and after sales support of barcode scanners, printers and software solutions
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Collaborated with management to review and approve profitable, beneficial customer contract terms.
  • Effectively handled daily customer meetings and sales calls.

Education

MBA - Marketing And Business Analytics

Amrita School of Business
Kochi
04.2021

Bachelor of Technology - Computer Science And Engineering

Mar Athanasius College of Engineering
Kothamangalam
05.2017

Skills

  • Account planning and management
  • Soft skills
  • Customer relationship management
  • Stakeholder collaboration
  • Business communication skills
  • Sales and pipeline management
  • CRM proficiency (Dynamics 365)
  • Process improvement
  • Data visualization (Power BI, Tableau)
  • KPI tracking and analysis
  • Automation tools (UiPath)
  • Microsoft Office suite
  • Skilled negotiation techniques
  • Upselling and cross-selling strategies
  • Objection handling techniques
  • Value-based selling approach
  • Project management expertise

Career objective

To develop and improve business development and account management skills in an evolving technology market place.

Personal strengths

  • Integrity
  • Teamwork
  • Adaptability
  • Willingness to learn
  • Active listening
  • Hardworking
  • Time management

Certification

  • UiPath Citizen Developer Certification
  • Value Centric Selling-How to sell on value, not price
  • Marketing Analytics - an online non-credit course authorized by University of Virginia and offered through Coursera
  • Marketing in a Digital World - an online non-credit course authorized by University of Illinois at Urbana- Champaign and offered through Coursera
  • Python for Data Science and Machine Learning Bootcamp
  • Social Media Strategy - HubSpot Academy

Accomplishments

  • Volunteered for CSR initiates to spread awareness on single use plastics.
  • Secured 3rd position in a month long FSO EMEIA steps challenge.
  • Paper publication- A Study on Consumers Intention to Purchase Health Supplements during Covid 19 at National Online Conference on Sustainable Business and Marketing organized by National Institute of Technology, Trichy
  • Part of school and college football team.
  • Served as Corporal in NCC for two years and A certificate holder.

Languages

English, Malayalam, Hindi, Tamil, Bengali, Kannada

Timeline

Senior Associate- Market Segment Enablement

Ernst & Young
05.2023 - Current

Assistant Manager- Corporate Sales(Key Accounts)

Info Edge (India) Limited- Naukri.com
03.2022 - 05.2023

Client Partner (US region)

Neeyamo Enterprise Solutions
04.2021 - 03.2022

Marketing Intern

Anthus Pharmaceuticals Pvt Ltd
05.2020 - 07.2020

Sales Executive

Maxworth Electronic Systems Pvt Ltd
02.2018 - 05.2019

MBA - Marketing And Business Analytics

Amrita School of Business

Bachelor of Technology - Computer Science And Engineering

Mar Athanasius College of Engineering

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Akhil A