AKHIL A S
Trivandrum
Summary
Senior AR Associate with 4 years of progressive experience in medical billing and revenue cycle management. Demonstrated expertise in denial management, claims resolution, and significantly reducing AR aging to optimize cash flow. Proven leader with a strong track record of mentoring teams, driving process improvements, and enhancing operational efficiency. Possesses excellent analytical and communication skills, ensuring compliance and effective stakeholder collaboration. Eager to leverage deep AR knowledge and leadership capabilities to excel as a Lead Analyst and contribute to strategic revenue cycle success.
Overview
4
4
years of professional experience
Work History
Senior AR Associate
Prochant
01.2024 - Current
- Resolved complex denials and high-value claims across Medicare, Medicaid, and commercial payers.
- Assisted team leads in tracking performance metrics and preparing client deliverables.
- Mentored new joiners and supported training initiatives within the AR team.
- Identified process gaps and proposed solutions that helped reduce claim rework and improve first-pass resolution rates.
- Prepared and analyzed aging reports, working closely with internal teams to close outstanding claims within SLA.
- Worked with billing software (like TIMS, Brightree, CPR+, EPIC) to update claim status and documentation.
- Provide support in client meetings and calls by preparing and analyzing AR and denial reports.
- Resolve unpaid/denied claims by analyzing root causes and applying appropriate actions (appeals, corrections, adjustments).
- Collaborate with the quality team to conduct audits and feedback sessions.
AR Associate
Wave Online Infoway
06.2021 - 10.2023
- Handled end-to-end Accounts Receivable processes for US healthcare clients, ensuring timely follow-up on unpaid medical claims.
- Conducted insurance follow-ups with payers (Medicare, Medicaid, commercial insurances) through phone calls and web portals.
- Met daily/weekly productivity and quality targets as per SLA requirements
- Reviewed and analyzed denial codes and took appropriate action for denial management and claim resolution
- Maintained updated knowledge on payer policies, medical codes (ICD, CPT, HCPCS), and HIPAA compliance.
- Worked with billing software (like All Scripts, EPIC) to update claim status and documentation.
Education
Bachelor of Technology - Electronics And Communications Engineering
APJ Abdul Kalam Technological University
Pathanamthitta, India05-2019
Raja Kesavadas NSS Higher Secondary School -
Raja Kesavadas NSS Higher Secondary School
Trivandrum, India03-2015
Skills
- Expertise in US Healthcare Payers (Medicare, Medicaid, Commercial)
- AR Aging Analysis and Reporting
- Knowledge of CPT, ICD-10, and HCPCS Coding
- Client Interaction and Escalation Handling
- Team Collaboration and Mentoring
- Problem-solving and Decision-making
- Denial Management and Resolution
- Data Analysis using Excel (Pivot Tables, VLOOKUP)
Timeline
Senior AR Associate
Prochant
01.2024 - Current
AR Associate
Wave Online Infoway
06.2021 - 10.2023
Bachelor of Technology - Electronics And Communications Engineering
APJ Abdul Kalam Technological University
Raja Kesavadas NSS Higher Secondary School -
Raja Kesavadas NSS Higher Secondary School